Senior Operational Project Manager

1 month ago


Birmingham, Birmingham, United Kingdom Appen Limited Full time

Appen Limited is the global leader in data for the AI Lifecycle with more than 25 years' experience in data sourcing, annotation, and model evaluation. Our team is expanding and we are looking for a skilled Senior Operational Project Manager to join our team.

About the Role

The Senior Operational Project Manager will be responsible for the successful delivery of a portfolio of work to a client(s). This will involve developing and driving project plans and objectives to meet project scope, timeline, and budget.

Key Responsibilities

  1. Develop and execute delivery and quality management plans to support a project end-to-end in a matrix environment.
  2. Develop and mentor various on-site project team members to drive team key performance metrics and meet or exceed project & program targets.
  3. Drive continuous project improvements and efficiencies.
  4. Lead internal initiatives, managing stakeholders.
  5. Contribute towards developing best practice at our facility in Birmingham.
  6. Analyze and evaluate statistical reports to proactively identify and improve project performance and Client deliverables.
  7. Communicate in a timely, clear, and concise manner to stakeholders including Staff, Clients, and Leadership.
  8. Adapt to changing program needs and expectations.

Requirements

  1. Minimum 2 years of project management experience in a metric-driven setting, working in a technology-oriented or services organization.
  2. BS or BA degree from an accredited University or equivalent work experience preferred.
  3. Excellent communication skills including an ability to present information clearly and concisely in writing or verbally to a wide audience including clients, managers, and senior leaders.
  4. Experience managing client relationships with a demonstrated focus on delivering high-level customer service and quality improvement.
  5. Experience managing internal strategic initiatives.
  6. Maintains a high level of business acumen and is able to lead process improvement and innovation while driving efficiencies and change.
  7. Able to effectively coach and train peers and team members.
  8. Proven analytical skills including the ability to proactively identify problems, gather information, and drive course of action for self and others.
  9. Innovative thinker who drives self and others in the development and implementation of new ideas; unafraid of taking risks to accomplish corporate level goals.
  10. Flexible, independent, motivated self-starter who can establish a course of action for self and others and drive initiatives to completion.
  11. Demonstrated ability to work effectively in an environment characterized by constant change, ambiguous data, and a fast-paced, deadline-driven culture; able to respond quickly and proactively to new or changed initiatives.
  12. Demonstrated ability to understand the big picture and use sound judgment to reach decisions while exhibiting sensitivity for all parties and issues.
  13. Demonstrated ability to make difficult decisions by researching and carefully weighing all options.

What We Offer

We offer a competitive salary of £42,000 per year and the opportunity to work with a global leader in data for the AI Lifecycle.

This is a 6-month contract with the opportunity to extend.



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