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Counter Manager
4 weeks ago
Job Summary
We are seeking a highly skilled Counter Manager to lead our team of Fragrance Specialists at Editions de Parfums Frédéric Malle. As a Counter Manager, you will be responsible for creating and executing a business plan to drive sales, customer service, and operational targets.
Key Responsibilities
- Lead, coach, and develop a high-performing team of Fragrance Specialists to achieve sales and customer service targets.
- Create and execute a business plan to drive sales, customer service, and operational targets.
- Recruit and retain customers through superior customer relationship management and strategic targeting.
- Develop and implement in-store events to drive sales and customer engagement.
- Manage inventory, facilities, and cash reconciliation to ensure operational efficiency.
Requirements
- Proven retail management experience, preferably within Beauty or a fast-paced retail environment.
- Experience setting sales and customer service targets, sales analysis, and staff scheduling.
- Previous retail operations experience, including inventory and facilities management, and cash reconciliation.
- Proven track record of leading, coaching, and developing a team to succeed.
- Experience of creating and executing in-store events.
- Flexible availability across days/hours.
- A proficient skill level using Microsoft Office applications.
- Proof of right to live and work in the country.
About Us
At Editions de Parfums Frédéric Malle, we are committed to being the most inclusive and diverse beauty company in the world. We believe in respecting and caring for our employees, communities, and consumers. We are a people-first company, and we strive to create a work environment that is inclusive, diverse, and respectful.
Benefits
- Competitive industry salary.
- Commission scheme eligibility.
- Annual Leave & Family Leave.
- Product discount/Staff Product Concession monthly credit spend allowance.
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme).
- Benefits platform with exclusive discounts and offers.
- Work Life Connections – Employee Assistance Programme.
- Extensive Training & development offering.
