Security Patrol Officer
5 days ago
We are seeking an experienced and skilled Center Protection Specialist to join our team at the Churchill Square Shopping Centre in Brighton, BN1 2RG. As a key member of our security team, you will play a vital role in ensuring the safety and security of our customers, tenants, and staff.
About the Role:
This is a permanent position that requires a can-do and professional attitude. You will be the public face of our Security Team, interacting with visitors and tenants, delivering first-class customer-focused service, and maintaining exemplary standards of Security and Customer Service.
Key Responsibilities:
- Provide exceptional customer service to visitors and tenants, addressing their queries and concerns in a friendly and approachable manner.
- Conduct regular patrols of the shopping centre, identifying potential security risks and taking proactive steps to mitigate them.
- Maintain a safe and secure environment for all visitors and tenants, ensuring that any incidents or security breaches are promptly reported and addressed.
- Liaise with site control room staff to ensure effective communication and response to security incidents.
- Record and log all non-conformances and emergencies, providing detailed reports to management as required.
- Deal efficiently and effectively with all emergencies, ensuring the safety and well-being of all individuals involved.
- Monitor and surveillance of suspect individuals, logging and reporting incidents in line with company policies.
- Maintain vigilance and prevent unauthorised access by banned individuals.
- Ensure adherence to radio procedures and maintain accurate records of events and incidents.
- Undertake additional duties as required to meet the needs of the business.
Requirements:
- A professional, pleasant, friendly, courteous, and helpful attitude, always striving to deliver exceptional results.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Able to remain motivated, focused, and committed to achieving high-quality outcomes.
- A respect for all staff and visitors within the shopping centre.
About Us:
ABM is a leading provider of integrated facility services, dedicated to creating a cleaner, healthier, and more sustainable world. We offer a comprehensive range of services, including cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions.
Benefits:
- 24/7 GP: Access to confidential healthcare advice and support from UK-based GPs.
- Mental Health Support and Life Event Counseling.
- Get Fit Programme: Stay healthy and active with our fitness and wellbeing initiatives.
- Financial and Legal Support.
- Cycle to Work Scheme.
- Access Perks at Work: Discover exclusive discounts, gift cards, cashback offers, and other rewards.
- Life: Find resources and tools on topics ranging from family and life to health, money, and work.
- Support: Online chat or telephone service for urgent support in a crisis.
Estimated Salary: £18.50 - £20.00 per hour, depending on experience.
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