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Store Operations Manager
2 months ago
About the Role
Availability Window
Our store operates 7 days a week, with varying availability windows:
• Sunday: 14:15 - 23:15
• Monday: 14:15 - 23:15
• Tuesday: 14:15 - 23:15
• Friday: 06:00 - 15:00
• Saturday: 06:00 - 15:00
We offer a competitive hourly rate, starting at £14.28, with increases to £15.41 for stores within the M25. Additional payments may apply based on location and skills.
We guarantee a minimum of 16 hours per week, with opportunities for flexible scheduling. Our team is committed to supporting each other and delivering exceptional customer service.
Key Responsibilities
- Oversee store operations, ensuring a clean and well-stocked environment
- Coordinate the team to meet customer expectations
- Provide excellent customer service, listening to concerns and resolving issues
- Identify opportunities for improvement, coaching colleagues and providing feedback
- Maintain a safe working environment, guiding colleagues and reporting incidents
- Monitor store performance, assisting managers in implementing improvements
- Set a positive example, leading by example and promoting a positive work culture
What We Offer
A rewarding role with opportunities for growth and development, working in a fast-paced retail environment with a dynamic team. If you're passionate about delivering exceptional customer service and leading a team, we'd love to hear from you.
