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Operations Director
1 month ago
About the Company:
Bramah HR Ltd is a dynamic company seeking an experienced Operations Director to lead our hospitality team. As a key member of our leadership team, you will play a critical role in driving business growth, improving customer satisfaction, and maintaining high-quality standards.
Key Responsibilities:
- Develop and implement strategic plans to achieve business objectives, including revenue growth, customer satisfaction, and operational efficiency.
- Lead and manage a team of professionals to deliver exceptional customer experiences, drive business growth, and maintain high-quality standards.
- Collaborate with the General Manager on budget controls, purchasing efficiencies, and maintaining profitability margins.
- Implement effective systems and processes to monitor and improve operational performance, ensuring consistency across all sites.
- Develop and maintain strong relationships with customers, colleagues, and stakeholders to build trust and confidence in our brand.
- Stay up-to-date with industry trends, best practices, and competitor activities to maintain a competitive edge.
What We Offer:
A competitive salary of £50,000 - £60,000 per annum, depending on experience.