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Mobile Network Support Specialist

1 month ago

Torpoint, Cornwall, United Kingdom EE Full time
Join Our Team as a Mobile Network Support Specialist

We're seeking a skilled Customer Service Advisor to join our team as a Mobile Network Support Specialist.

In this role, you will be responsible for delivering exceptional customer experiences, resolving customer queries, and providing product information.

This is an excellent opportunity to develop your skills and knowledge in customer service, sales, and communication, while working with a dynamic and innovative company.

  • Salary: £19,000 - £24,000 per annum (dependent on location)
  • Key Responsibilities:
    • Resolve customer queries and concerns via phone, email, or chat
    • Provide product information and guidance to customers
    • Work closely with colleagues to achieve sales and customer satisfaction targets
  • What We Offer:
    • A competitive salary and bonus scheme
    • Ongoing training and development opportunities
    • A range of employee benefits, including 24/7 access to an online GP and market-leading carer's leave