Operational Support Manager

2 weeks ago


Handforth, Cheshire East, United Kingdom Vets for Pets Full time

Operational Support Manager

Vets for Pets is a dynamic and growing company dedicated to delivering exceptional care and service to the nation's pets. As an Operational Support Manager, you will play a key role in driving business success by providing operational coordination services to the business and team.

This exciting opportunity is based in our Stafford Fulfilment Centre, where you will work closely with our Colleague Experience Team to deliver an exceptional colleague experience. Your primary responsibility will be to support hiring managers with recruitment processes and tools, ensuring we attract and retain top talent in the Logistics & Distribution industry.

The ideal candidate will possess excellent communication and organisational skills, with the ability to work effectively in a fast-paced environment. You will be responsible for ensuring a seamless transition for candidates from recruitment to start date and through their first week in training. This includes conducting pre-employment checks, collecting necessary documents, and supporting colleagues throughout the recruitment and selection process.

Key Responsibilities:

  • Provide operational coordination services to the business and team, ensuring seamless transitions for candidates from recruitment to start date and through their first week in training.
  • Collaborate with hiring managers to design and deliver engaging induction programmes for new colleagues.
  • Manage induction diaries and create new starter packs, including rotas, pay dates, absence line information, name badges, and access fobs.
  • Support colleagues in setting up and using Success Factors/Viva Engage and Intranet accounts.
  • Work closely with the Operational Team to deliver an end-to-end people service, ensuring compliance with policies and procedures throughout the resourcing lifecycle.

What We Offer:

  • A competitive salary of £24,592, with opportunities for growth and professional development.
  • An annual leave package, including bank holidays, with an increase after 2 years of continuous service.
  • A stakeholder pension plan and personal health insurance scheme.
  • Lifelong learning opportunities and a supportive work environment.


  • Handforth, Cheshire East, United Kingdom NEXT Full time

    About the Role:">As a skilled Operations Manager, you will lead and inspire your team to achieve exceptional results. With a focus on operational excellence and customer satisfaction, you will be responsible for overseeing all stock and operational processes.">Key Responsibilities:">">Support the Store Manager in providing leadership and inspiring your team...


  • Handforth, Cheshire East, United Kingdom Vets for Pets Full time

    Job Title: Business Operations ManagerAt Vets for Pets, we value and respect difference in all its forms. We aim to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. As a Business Operations Manager, you will be responsible for leading our store team to ensure excellent customer service, efficient...


  • Handforth, Cheshire East, United Kingdom CV-Library Full time

    Air Freight Export Supervisor Role OverviewAs a key member of our team, you will be responsible for ensuring fully compliant export air freight operations. This includes managing export air freight movements from origin to delivery point, working with overseas agents, consolidations, and maintaining full operational capability to give our clients confidence...


  • Handforth, Cheshire East, United Kingdom Vets for Pets Full time

    We value and respect differences in all its forms and aim to reflect the diversity of the communities we operate in.Our team members are encouraged to be themselves and contribute through their unique values and behaviors.We're looking for someone who can help us achieve our goal of becoming a truly inclusive organization.Our store is a place where everyone...


  • Handforth, Cheshire East, United Kingdom Vets for Pets Full time

    People Operations SpecialistVets for Pets is committed to creating a positive and inclusive work environment where every colleague feels valued and supported. As a People Operations Specialist, you will play a vital role in shaping our company culture and driving business success.This exciting opportunity is based in our Stafford Fulfilment Centre, where you...


  • Handforth, Cheshire East, United Kingdom Churchill Living Ltd Full time

    Job DescriptionWe are looking for an ambitious and experienced Site Operations Manager to join our team in the Northern region. The successful candidate will have extensive knowledge of construction management and be able to oversee the entire construction cycle from start to finish.You will be responsible for managing all aspects of the building site,...


  • Handforth, Cheshire East, United Kingdom Pets at Home Group Plc Full time

    Job Title: Senior Operations CoordinatorWe are seeking an experienced Senior Operations Coordinator to join our team at Pets at Home Group Plc. As a key member of the Partnerships Team, you will play a vital role in supporting the smooth running of practice ownership sales.About the Role:This is a varied and challenging position that requires excellent...


  • Handforth, Cheshire East, United Kingdom Pets at Home Group Plc Full time

    About Our MissionWe're on a mission to revolutionize pet care services by offering a comprehensive ecosystem that spans diet, lifestyle, grooming, and veterinary care. Our goal is to create a seamless experience for pets and their owners.Our Role in the BusinessAs the Operations Excellence Lead, you will play a pivotal role in driving continuous improvements...

  • Operations Director

    3 weeks ago


    Handforth, Cheshire East, United Kingdom Vets for Pets Full time

    Vets for Pets is committed to reflecting the diversity of the communities it operates in, and every colleague can help achieve this goal.We encourage our people to be themselves and contribute through their values and behaviours, even if their skills and experience don't perfectly align.The role of Operations Director - Retail Excellence at Vets for Pets...


  • Handforth, Cheshire East, United Kingdom NEXT Full time

    About the Role:">As a skilled Business Process Director, you will be responsible for driving operational excellence and customer satisfaction across the business. With a focus on process improvement and innovation, you will identify areas for improvement and implement changes to drive business growth.">Key Responsibilities:">">Develop and implement business...


  • Handforth, Cheshire East, United Kingdom Pets at Home Group Plc Full time

    About the RoleWe are seeking a highly skilled Regional Operations Director to lead our sales growth initiatives across one of our core regions, comprising c150 Pet Care Centres.As our Regional Operations Director, you will provide clear strategic direction for the eight Area Management teams, within your designated region, by translating our strategy into a...


  • Handforth, Cheshire East, United Kingdom Vets for Pets Full time

    About the RoleWe are seeking a highly skilled and motivated Veterinary Receptionist/ Administrator to join our team at Winchester Companion Care. This is an exciting opportunity for someone who is passionate about delivering exceptional client service and supporting our veterinary team.This role offers a unique blend of administrative and customer-facing...


  • Handforth, Cheshire East, United Kingdom Vets for Pets Full time

    Job Description:">We are looking for an experienced and empathetic Client Care Advisor to join our team at Vets for Pets in Preston. As a key member of our practice, you will play a vital role in delivering exceptional service to our clients and their pets.">Responsibilities: ">">Provide exceptional customer service, ensuring every client feels valued and...


  • Handforth, Cheshire East, United Kingdom Vets for Pets Full time

    Are you passionate about delivering exceptional client experiences?Vets for Pets is looking for a dedicated Multi-Site Practice Support Specialist to join our team in Ayrshire. In this vital role, you will play a key part in ensuring the smooth operation of our three busy veterinary practices, providing top-notch client care and supporting the practice...


  • Handforth, Cheshire East, United Kingdom Pets at Home Group Plc Full time

    About the RoleAs Regional Operations Director for Pets at Home Group Plc, you will lead growth initiatives across one of our core regions, comprising c150 Pet Care Centres.Your purpose is to provide clear strategic direction for the eight Area Management teams within your designated region, translating our strategy into a meaningful vision with clear...


  • Handforth, Cheshire East, United Kingdom Vets for Pets Full time

    Job Summary:As a Retail Management Executive at Vets for Pets, you will be responsible for leading and developing a high-performing store team, ensuring excellent customer service, and implementing operational improvements to increase efficiency and reduce costs.We estimate the salary for this role to be around £55,000 - £65,000 per annum, depending on...


  • Handforth, Cheshire East, United Kingdom Churchill Living Ltd Full time

    Exciting Opportunity: Assistant Site ManagerAbout the RoleWe are seeking an experienced Assistant Site Manager to join our team in the Northern region. As a key member of our site operations team, you will be responsible for supporting the Site Manager in overseeing the construction cycle, ensuring deadlines are met and the development is built to Company...

  • Veterinary Nurse

    3 weeks ago


    Handforth, Cheshire East, United Kingdom Vets for Pets Full time

    Are you an experienced Registered Veterinary Nurse looking for a new challenge in the St Albans area?We're a purpose-built veterinary practice with state-of-the-art equipment, including full operating theatres and advanced diagnostic tools. Our team is dedicated to providing exceptional patient care, and we're seeking a skilled RN to join our clinical...


  • Handforth, Cheshire East, United Kingdom Pets at Home Group Plc Full time

    Job Description: Co-ordination and Partnerships ManagerPets at Home Group Plc is seeking a highly organized and skilled Co-ordination and Partnerships Manager to join their Partnerships Team. The successful candidate will play a crucial role in supporting the delivery of exceptional service to Practice Owners and stakeholders.About the Role:In this dynamic...


  • Handforth, Cheshire East, United Kingdom Vets for Pets Full time

    We are seeking an enthusiastic and friendly Veterinary Support Specialist to join our vibrant team at Clevedon Vets4Pets. Working 35.5 hours per week with a 2 in 4 rota for Saturdays, you will be part of a dedicated team providing superb standards of client and animal care.Clevedon Vets4Pets is at the forefront of pet care, working alongside store and...