Administrative Services Director

3 days ago


West Midlands Combined Authority, United Kingdom We Manage Jobs(WMJobs) Full time
About the Role

We are looking for an experienced Team Lead to join our Planning & Admin team at We Manage Jobs (WMJobs). As a key member of our team, you will be responsible for leading and managing a team of coordinators, ensuring that all administrative tasks are completed efficiently and effectively.

The successful candidate will have excellent leadership skills, with the ability to inspire and motivate their team. They will also have a detailed knowledge of Asset Management & Improvements processes, specifically in housing repairs and voids.

  • Plan, lead, and manage a team to deliver high-quality administrative support and services.
  • Develop and implement effective policies and procedures to ensure compliance with regulatory requirements.
  • Build strong relationships with contractors, internal teams, and the public to ensure effective coordination and communication.
  • Monitor and analyze performance metrics to identify areas for improvement.
  • Prepare reports and documentation for senior management and participate in tenant and scrutiny panels when required.
  • Support the induction and training of new staff to ensure effective performance management within the team.

Requirements

  1. Strong leadership and team management skills, with the ability to inspire and motivate your team.
  2. Detailed knowledge of Asset Management & Improvements processes, specifically in housing repairs and voids.
  3. Excellent customer focus and a commitment to continuous service improvement. Proficiency with modern technology and relevant systems for managing repairs, invoicing, and customer relations.

Estimate Salary: £45,000 - £55,000 per annum



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