Customer Service Specialist

2 months ago

Newmarket, Suffolk, United Kingdom EG Group Full time

Job Summary:

We are seeking a skilled and enthusiastic Barista to join our EG Group team at our Starbucks store. As a Barista, you will be responsible for delivering exceptional customer service, preparing high-quality beverages and products, and maintaining a clean and welcoming store environment.

Key Responsibilities:

  • Provide outstanding customer service, ensuring a positive experience for every customer
  • Prepare and serve a variety of beverages and food products, adhering to Starbucks standards
  • Maintain a clean and organized store environment, including equipment and facilities
  • Work collaboratively with colleagues to achieve sales and customer satisfaction goals
  • Participate in ongoing training and development to improve skills and knowledge

Benefits:

  • Competitive hourly rate
  • Quarterly bonus incentive
  • Free on-shift beverage
  • Contracted hours
  • Progression and career opportunities
  • Life assurance
  • Employee assistance program
  • Recognition rewards
  • 10% Discount Card for Asda
  • Learning and development opportunities
  • Work anniversary awards
  • Compassionate leave
  • EG Cares benefits and rewards platform
  • Access to the Learning Hub with the most extensive online learning course library in the world

Requirements:

  • Previous customer service experience is an asset, but not essential
  • Ability to work in a fast-paced environment and multitask
  • Strong communication and teamwork skills
  • Flexibility to work a variety of shifts, including weekends and holidays

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