Residential Lettings Consultant

1 day ago


Chiswick, Greater London, United Kingdom Kinleigh Folkard & Hayward Full time

Are you looking for a challenging and rewarding role in residential lettings? As a Residential Lettings Consultant at KFH, you will play a vital part in helping tenants find their ideal properties and supporting landlords throughout the renting process.

We are seeking an experienced and skilled negotiator who can deliver exceptional customer service and achieve successful outcomes. Your ability to build strong relationships with customers and colleagues will be essential in driving our business forward.

Key Responsibilities:

  • Daily Applicant Interactions: Manage and respond to all applicant inquiries and interactions in a timely and professional manner.
  • Property Viewings: Organize and conduct property viewings, providing a seamless experience for both landlords and tenants.
  • Landlord Communication: Maintain open communication with landlords regarding all matters, including rent collection and tenant management.
  • Negotiations and Offers: Negotiate offers and agreements on behalf of our clients, ensuring successful outcomes and maintaining positive relationships.
  • Holding Deposits and Fees: Collect holding deposits and tenancy fees, ensuring accurate record-keeping and compliance.
  • Tenant Referencing and Right-to-Rent Checks: Oversee tenant referencing and right-to-rent checks, ensuring that all necessary documentation is completed and verified.
  • Legal Compliance: Ensure legal compliance on agreed offers, protecting the interests of our clients and upholding industry standards.
  • Customer Service: Provide exceptional customer service to clients, exceeding their expectations and building long-term relationships.

We estimate the salary for this role to be around £42,000 - £52,000 per annum, based on industry standards and the level of experience required.

KFH is committed to creating a diverse and inclusive work environment, where everyone has the opportunity to thrive. We value and celebrate individual differences and promote equality, respect, and understanding in all aspects of our business.



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