Business Insurance Account Handler
3 days ago
We are seeking a highly skilled Business Insurance Account Handler to join our team at Global CTS Recruitment. As a Business Insurance Account Handler, you will be responsible for providing exceptional service to clients and quality support to colleagues.
Key Responsibilities:- Working closely with front-facing Sales professionals to service client accounts
- Applying insurance knowledge and principles to day-to-day work queries
- Ability to apply standard policy wording, extensions, and limitations
- General understanding of underwriting, claims, and broking processes
- Acting as a point of reference with insurers and dealing with negotiations
- Working to business operational standards, policy, and processes
- Awareness of different distribution channels
- Building positive working relationships with internal colleagues and teams
- Using client applications accurately and as defined by the business, including invoicing and maintaining quality data
- Looking for opportunities to satisfy client needs with other services and products, passing those opportunities to internal colleagues
- Maintaining own learning
- Commercial insurance experience
- Experience of selling to SMEs
- Excellent communication, administration, and decision-making skills
- Sound technical knowledge of the insurance industry with reference to commercial insurance
- Ability to organize workflow, prioritizing tasks, and managing own time
- Confident in using Microsoft Suite
- Working knowledge of broking processes and regulatory standards
- Up-to-date knowledge of FCA compliance rules
No terminology used in this job description is intended to discriminate against a person's age, race, religion, gender, marital status, color, disability, or sexual orientation. Each candidate is only assessed on their merits, qualifications, and abilities to perform the duties of the job described above.
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