Hospitality Team Member

3 weeks ago


West Chiltington, West Sussex, United Kingdom Nyetimber Full time
Nyetimber: A Luxury English Sparkling Wine Producer

We are seeking a highly skilled Hospitality Assistant to join our team at Nyetimber, a pioneering luxury brand and multiple award-winning English sparkling wine producer. Our story is one of many firsts; we were the first to pioneer the now-established style of English sparkling wine.

As a Hospitality Assistant, you will support the Hospitality Manager in the operation of all Estate-based hospitality, including bringing the brand attributes and experience to life for those visiting the Estate.

Key Responsibilities:

  • Provide exceptional front-of-house service, meeting and greeting guests on arrival and ensuring a welcoming and luxurious experience throughout their visit.
  • Represent the brand to target audiences, including key accounts, influencers, and press, while maintaining operational capability in the brand spaces.
  • Support the Hospitality Manager in research, planning, and execution of Estate-based hospitality visits and events, ensuring the highest standard of maintenance and upkeep of the brand spaces.
  • Assist in communication of calendars, agendas, and planning with internal and external stakeholders.
  • Direct and lead 'hired staff', making sure they perform properly, and have input in the selection process.
  • Liaise with suppliers and service providers to ensure luxury standards and value for money.

Qualifications & Experience:

  • Experience in a similar role within a luxury environment, overseeing the full guest experience from start to finish.
  • Effective communication and collaboration with internal and external stakeholders.
  • Competence in managing supplier relationships, sourcing event equipment, and maintaining luxury standards.
  • A driver's License is essential for this role.

Benefits:

  • Estimated Salary: £35,000 - £45,000 per annum.
  • Hybrid working policy (4:1 Office:Home).
  • Beautiful central London office.
  • Excellent development, growth, and progression opportunities.
  • 25 days holiday.
  • Generous staff purchasing privileges.
  • 5% Pension.
  • Life Assurance.
  • S simply Health Cash plan.
  • Perkbox.


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