Operations Process Specialist

4 days ago


London, Greater London, United Kingdom Amazon UK Services Ltd. Full time
About the Role:
We are seeking an experienced Process Improvement Specialist to join our Amazon UK Services Ltd. team in London. As a key member of our Customer Excellence Systems (ACES) team, you will play a critical role in driving process excellence and improvement initiatives across the organization.

Job Responsibilities:
• Be the subject matter expert (SME) in your process area, providing guidance and support to teams across the organization.
• Collaborate with cross-functional teams to design, develop, and execute project improvement plans and new product development strategies.
• Drive technical vision and roadmap for fulfillment center products and services, ensuring alignment with business goals and objectives.
• Manage multiple projects simultaneously, delivering results within tight timelines and budgets.
• Develop and maintain financial models to track and report on project deliverables.

Requirements:
• Advanced degree in Math, Engineering, Science, or Business.
• Proven experience in continuous improvement and Lean Six Sigma coaching.
• Strong training and coaching skills, with ability to develop and implement process excellence tools and methodologies.
• Experience working with technology and software teams to align requirements and drive solution development.
• Excellent problem-solving and analytical skills, with ability to work in ambiguous environments.
• Strong communication and interpersonal skills, with ability to build and maintain relationships with stakeholders.

About Us:
Amazon UK Services Ltd. is a leading provider of e-commerce solutions, and our ACES team plays a critical role in driving process excellence and improvement initiatives across the organization. We offer a competitive salary range of £80,000 - £120,000 per annum, depending on experience.

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