Technical Support Specialist

4 days ago


Bournemouth, Bournemouth, United Kingdom CADS Full time
About the Role

We are seeking a part-time Technical Support Specialist to join our team in Broadstone, Dorset. This role involves responding to customer inquiries and managing our support system to ensure efficient and smooth operations.

The successful candidate will be responsible for processing incoming emails and telephone calls, providing exceptional customer service, and building relationships with customers. A positive attitude, excellent communication skills, and good MS Office skills are essential for this role.

Key Responsibilities
  • Respond to customer inquiries via email and telephone
  • Manage the support system to ensure timely responses to customers
  • Provide exceptional customer service and build relationships with customers
  • Process incoming emails and telephone calls efficiently

Estimated Salary: £25,000 - £30,000 per annum (dependent on experience)



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