French and English Speaking Customer Support Specialist

3 weeks ago


London, Greater London, United Kingdom Jas Gujral Full time
Job Overview:

We are seeking a skilled Customer Service Advisor to join our team at Jas Gujral. This is a remote role, where you will provide excellent customer service to clients in the UK, Belgium, and France.

About the Role:

This is a 1st and 2nd Line Customer Support position, where you will take calls from customers with technical problems and log them. You will also be involved in training customers and ensuring they understand how to use mobile roaming technology.

Requirements:
  • 2-3 years experience of working and managing customers on the telephone
  • Ability to speak, write, and communicate professionally in French and English
Benefits:

You will have the opportunity to work with a leading provider of mobile roaming technology and develop your skills in customer service and technical support.

Salary Range:

The estimated salary for this role is £25,000 - £35,000 per year, depending on experience.



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