Facilities Account Manager

4 weeks ago


Woodbridge, United Kingdom Apleona Full time
Job Title: Facilities Account Manager

We are seeking a professional Hard Services Account Manager to manage multi-discipline building services contracts for a national blue-chip leisure services client.

Key Responsibilities:

  • Build and maintain strong relationships with clients, serving as their primary point of contact for all business-related matters.
  • Develop and implement strategic account plans to achieve sales targets, foster account growth, and identify new business opportunities.
  • Conduct regular business reviews with clients to assess their needs, address concerns, and provide solutions that meet their objectives.
  • Collaborate with cross-functional teams to ensure seamless delivery of products/services and exceptional customer experience.
  • Identify upselling and cross-selling opportunities within existing accounts to maximize revenue generation.

Requirements:

  • Strong account management skills, with a proven track record of successfully managing accounts within operational Hard Services Facilities Management.
  • Excellent communication and interpersonal skills to effectively engage with clients, understand their needs, and build long-term relationships.
  • Strategic thinking and problem-solving abilities to identify client challenges, propose innovative solutions, and drive business growth.
  • Strong negotiation and influencing skills to navigate complex client relationships and achieve mutually beneficial outcomes.

About Us:

Apleona is an equal opportunities employer delivering facilities management services to clients across the UK. We offer a range of benefits, including a monthly car allowance and access to employee discounts via Perkbox.



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