Support Coordinator

1 month ago

Alton, Hampshire, United Kingdom McCarthy Stone Full time
About the Role

We are seeking a professional Duty Care Manager to join our team at McCarthy Stone. As a Duty Care Manager, you will be responsible for providing high-quality care and support to our residents, ensuring their safety and well-being at all times.

Key Responsibilities
  • Provide exceptional care and support to residents, responding to their needs and concerns in a timely and professional manner.
  • Manage the day-to-day operations of the care and support team, ensuring that all tasks and responsibilities are completed to a high standard.
  • Develop and maintain strong relationships with residents, their families, and other stakeholders, ensuring that their needs are met and their expectations are exceeded.
  • Collaborate with other departments, such as sales and marketing, to ensure that residents receive a seamless and high-quality experience.
  • Stay up-to-date with industry developments and best practices, ensuring that our care and support services are always of the highest standard.
Requirements
  • Proven experience in a care or support role, with a strong understanding of the needs and expectations of older adults.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with residents, families, and colleagues.
  • Ability to work independently and as part of a team, with a strong focus on delivering high-quality results.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Ability to work flexibly, including evenings and weekends, to meet the needs of our residents.
What We Offer
  • A competitive salary and benefits package, including a pension scheme and life assurance.
  • Opportunities for professional development and career progression, with a focus on delivering high-quality care and support services.
  • A supportive and collaborative work environment, with a strong focus on teamwork and communication.
  • Access to a range of employee benefits, including a health and wellbeing program and a recognition and reward scheme.

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