Operations Site Manager

1 week ago


Birmingham, Birmingham, United Kingdom Dawsongroup Plc Full time

We are seeking a skilled Operations Site Manager to oversee the daily operations of our satellite location in Willenhall.

About Dawsongroup Plc

Dawsongroup Plc is a growing company with opportunities for career development and progression. Our team is dedicated to delivering exceptional customer service, and we're committed to providing a supportive and dynamic work environment.

Job Description

This role will be responsible for leading a small team, ensuring smooth site operations, and maintaining high levels of customer satisfaction.

  • Ensure excellent customer service standards are consistently met.
  • Lead, support, and manage staff based at the satellite site.
  • Draft reports, letters, emails, and compile information as required.
  • Gather customer information to update the system database accurately.
  • Conduct regular checks on filing systems to ensure rental documentation is complete, customer insurance is valid, and fuel receipts are up-to-date.
Requirements

To succeed in this role, you'll need:

  • Experience in vehicle rental.
  • Proven ability to lead and manage a team effectively.
  • Accuracy and speed in handling administrative tasks.
  • An excellent telephone manner and clear, concise communication skills.
  • Pragmatic, adaptable, and able to work independently, making well-informed decisions.
  • A full driving licence.
Estimated Salary Range: £35,000 - £45,000 per annumBenefits
  • Luxury seasonal staff gifts.
  • 33 days paid leave per year (including bank holidays).
  • Life assurance x2 annual salary.
  • Employee networks, mental health support, and wellbeing teams.
  • EV charging at most sites.
  • Nationwide and global progression opportunities.


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