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Data Analyst
2 months ago
About Us
Frasers Group is a leading retail company that is redefining the industry through digital innovation and unique store experiences. We serve our consumers with the world's best sports, premium, and luxury brands globally.
Our Mission
We are building the world's most admired and compelling brand ecosystem. Our purpose is to elevate the lives of many with access to the world's best brands and experiences.
Our Culture
We are a company that fears less and does more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail. We value individuals who think without limits, own their role, and are relevant to our people, partners, and the planet.
Job Summary
We are seeking a highly analytical and detail-oriented individual to join our Customer Service function as a Data Analyst. The successful candidate will develop, analyze, and create models/tools used by the business. The role requires strong communication skills and the ability to adapt to fast-paced, ever-changing business environments.
Key Responsibilities
- Data analysis and data manipulation
- Business process improvement
- Develop data analytics and other strategies to optimize efficiency and quality
- Maintaining PowerBi dashboards and insights
- Proactively identify trends in data and make recommendations on operational improvements
- Support infrastructure and controls
- Management reporting and insights
- Business Intelligence
Requirements
- Degree level or equivalent education in statistics or computer science is advantageous
- Strong problem-solving ability
- Commercial mindset
- Ability to communicate with a wide range of stakeholders with various levels of technical understanding
- Ability to demonstrate exceptional numerical and analytical skills with outstanding attention to detail
- Ability to analyze large and complex datasets
- Advanced Microsoft Excel knowledge
- PowerBi knowledge
- SQL knowledge
- VBA knowledge
- Any programming experience is desirable
- Business Intelligence tools experience is desirable (Tableau, Looker, etc)
What We Offer
Along with our benefits package, we offer a wide range of perks for our colleagues, including Frasers Champion, Fearless 1000, Frasers Festival, CEO Sessions, Retail Reconnect, Frasers Fit, and Retail Trust. We are committed to supporting the physical, financial, and mental wellbeing of our employees.
How to Apply
Our Recruitment Team will review applications, and all candidates will receive a response. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first-stage interview with the Recruiter. If successful, we anticipate two further interview stages with the Hiring Manager/wider team, which will be more technically focused and could include a presentation/task to see your skills in action.
