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Residential Scheme Coordinator
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Residential Scheme Manager at Winterburn Gardens in Leicestershire.
As a Residential Scheme Manager, you will be responsible for managing our Winterburn Gardens scheme, which consists of 34 flats, and supporting our customers to live independently. Your key responsibilities will include:
- Managing the scheme in an efficient and effective manner, ensuring a safe, secure, and well-maintained environment.
- Overseeing the welfare of our residents, enabling them to live independently, and providing a calm and attentive response in the event of an emergency.
- Managing service delivery, with particular attention to housing management and maintenance issues.
- Engaging residents and developing a tight-knit community spirit through the facilitation of regular social events and activities.
- Promoting good communication between residents and their families, Longhurst Group, and our approved service providers.
This is a scheme-based, residential role contracted to 35 hours per week. You will be living on-site alongside our residents in a 1-bedroom flat with working facilities and parking, separate to the resident's accommodation. Our Winterburn Gardens scheme is attractively landscaped and is conveniently situated for travel to Leicester City Centre.
To be successful in this role, you will have a customer-focused background with the ability to engage residents and hold basic digital skills (Microsoft Office, etc.).
We offer a supportive and inclusive working environment that values your contributions, along with access to ongoing professional development opportunities, ensuring your skills remain at the cutting edge of the industry.
As an equal opportunities' employer, Longhurst Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We pride ourselves on looking after our colleagues and as part of our commitment, we are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities.
We aspire to have a greater diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join Longhurst Group.
