Customer Service Professional
2 days ago
We are seeking a highly skilled Customer Service Professional to join our team at beBee Professionals in Mitcham, United Kingdom. As the first point of contact for customers, you will provide exceptional service and resolve queries efficiently.
Key Responsibilities:
- Handle customer inquiries through phone, email, and chat platforms.
- Provide accurate information about products and services.
- Escalate complex issues to relevant departments when necessary.
- Process customer orders and manage account details.
- Keep records of customer interactions and follow-up tasks.
Requirements:
- Previous experience in a customer-facing role is desirable.
- Excellent communication and problem-solving skills.
- Ability to handle high-volume customer queries while maintaining attention to detail.
- Proficiency in Microsoft Office and CRM systems.
Benefits:
- Competitive salary (£25,000 - £30,000) with performance-based bonuses.
- Pension scheme and comprehensive health insurance.
- Opportunities for training and professional development.
- A supportive work environment with clear career progression opportunities.
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