Technical Program Manager for Robotics Deployment Readiness

1 week ago


London, Greater London, United Kingdom Amazon EU SARL (UK Branch) Full time
About the Role

Amazon EU SARL (UK Branch) is seeking an experienced Technical Program Manager to lead and execute the deployment readiness activities for new automation technologies in our fulfillment network. The successful candidate will have Program and Project Management experience in a technical hardware environment, preferably related to automation technology development and installation.

The Technical Program Manager will define an installation process and related KPIs (cost, time, resources, skill) for new technologies and track and improve those against initial baseline. They will also be responsible for managing critical path and milestones along with product development phase exit criteria and help other teams deliver network capacity on time as per defined baseline KPI.

The role requires understanding how to integrate hardware solutions into operational processes in fulfillment centers, manufacturing lines, or similar environments. The individual will manage a cross-functional group of stakeholders and customers, from product development over deployment, safety, and technical support teams to Amazon Operations and lead efforts to define and validate product, installation, and operational requirements for new technologies to successfully deploy at large scale.

Key Responsibilities

- Support product developers for hardware automation technologies from Concept to Beta Exit Graduation and create product, installation, and operations deliverables for each solution to successfully deploy at scale.
- Manage cross-functional partners, deliver as per critical milestones, and handover a complete "deployment readiness" package (e.g., design for deployment, work instructions, compliance, manuals, specifications, installation requirements, ...) to Robotics Deployment teams.
- Identify and evaluate continuous improvement opportunities to increase install efficiency and deployment cost on product level.
- Continuously validate deliverables as part of Alpha and Beta installation activities, provide Design for Deployment feedback to improve cost and manage risks affecting deployment readiness for a product.
- Create, validate, and successfully deliver KPIs and deployment strategies for new technologies to support large-scale installations globally.

About the Team

Deployment Readiness is part of the Tech Deployment organization and responsible to define, maintain, and execute the framework to certify new technologies as "ready to be deployed at scale". The diverse team is spread across Europe to support product owners and deployment teams globally. The team connects product developers, deployment teams, and operational customers to successfully install new robotics solutions at lowest cost and impact on Operations.

A mix of different nationalities, age, culture, experience, and technical background covers all aspects of Robotics installations and acts as expert to assess, validate, and define deployment readiness.

Requirements

- Experience managing programs across cross-functional teams, building processes, and coordinating release schedules
- Experience managing cross-functional programs and release schedules
- Experience building and evaluating system-level technical design
- Experience working directly with engineering teams
- Experience in system design
- University Degree in Engineering (or science/technology)
- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Technical product or program management experience

Preferred Qualifications

- Experience with roadmap strategy and definition
- Experience in technical program management working directly with software engineering teams
- Master's degree in Engineering (or science/technology)

This role can be located in Berlin, Luxembourg, or London. There is also a requirement to travel extensively (~50%) to locations in Europe and occasionally to international sites (USA), depending on the product development location and timeline.

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