Solutions Architect

3 weeks ago

Leeds, Leeds, United Kingdom BCN Group Full time
About BCN Group

BCN Group is a leading managed IT services provider based in the United Kingdom, specialising in delivering cutting-edge technology solutions across various sectors, including cloud computing, cybersecurity, and data management.

Job Title: Solutions Architect

We are seeking an experienced Solutions Architect to join our team, responsible for designing and delivering end-to-end technical solutions that meet the needs and expectations of our SMB & SMC clients.

Key Responsibilities:
  • Engage with clients and prospects to understand their business objectives, challenges, and needs.
  • Recommend and design suitable technical solutions that align with the client's goals and budget, using Microsoft Azure & Microsoft 365 technologies.
  • Create high-level designs and supporting diagrams that illustrate the proposed solution and communicate the benefits and value proposition to both technical and non-technical audiences.
  • Provide oversight to project delivery in an escalation capacity, ensuring that the solution is implemented according to the agreed scope, timeline, and quality standards.
  • Conduct technical discovery audits, assessments, and reviews of existing client infrastructures and suggest improvements and best practices.
  • Work with vendors and technology market leaders to stay updated on the latest trends and innovations and introduce new solutions that can enhance our service offerings and client satisfaction.
  • Produce and maintain productization sales enablement material.
  • Work with the rest of the presales/solutions/technical transformation leadership team to establish and maintain the standards and methodologies for delivering technical solutions.
Requirements:
  • Strong background in end-to-end project delivery with a strong understanding of network and infrastructure concepts, virtualisation, and Microsoft public cloud platforms such as Azure & Microsoft 365.
  • High-level knowledge of Infrastructure as Code and Azure Landing Zones.
  • Identity & Microsoft Security knowledge desirable, Defender, Entra ID & Purview.
  • Excellent communication and interpersonal skills, with the ability to present, draw, and communicate complex information to both technical and non-technical stakeholders.
  • Confident and professional communicator, capable of hosting customer workshops, training sessions, and meetings alongside account managers.
  • Strong documentation and technical handover skills, with the ability to produce clear and concise scope of works, proposals, and reports.
  • Advanced troubleshooting and problem-solving skills, with the ability to identify and resolve technical issues quickly and effectively.
  • Experience in a similar role, ideally within another MSP or IT service provider.
  • A passion for technology and the use of technology to solve business problems and create value.
  • The ability to work on your own initiative and as part of a team.
  • An intelligent, analytical, and pragmatic approach to problem-solving.
  • Outstanding customer service skills and a customer-centric mindset.
  • Full UK driving license and willingness to travel as required.
Why BCN Group?

We offer a competitive salary, enhanced holiday allowance, and a range of benefits, including a company pension scheme, life assurance, and a cycle to work scheme. We also provide opportunities for professional development and training, as well as a supportive and collaborative work environment.

At BCN Group, we value our employees and strive to create a positive and inclusive work culture. We believe in the importance of work-life balance and offer flexible working arrangements to support our employees' needs.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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