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Benefits and Rewards Team Supervisor
1 month ago
About the Company
We are a global leader in benefits and employee engagement, helping our clients transform employee experience through rewards, recognition, and well-being. Our mission is to make the world a better place to work and enrich connections for good."As a dedicated Team Manager, you will support and drive forward our Public Sector Client Success team in managing mixed portfolios. You will coach and empower a team of 3-5 Client Success Managers, driving exceptional service delivery, client retention, product adoption, and overall success. Additionally, you will manage your own portfolio of Key Public Sector clients, conducting regular one-to-one sessions and quarterly reviews.
"The Job Requirements
"To succeed in this role, you must have demonstrated experience working with Public Sector clients, a proven track record in Client Success Manager capacity, and previous experience in people management. You will also possess an understanding of Employee Engagement, combined with a genuine passion for its principles. Comfortable pitching and presenting to clients and internal teams is a must.
"The ideal candidate will have a growth mindset, be able to lead and nurture a team, and cultivate a culture of achievement within the team. You will maintain a comprehensive perspective of risks and opportunities in your portfolios, devising strategies to mitigate risks and capitalize on opportunities.
"What We Offer
"We offer a competitive salary of £70,000 - £90,000 per annum, flexible holiday plan of up to 40 days per year, £400 wellbeing allowance, private medical insurance, and substantial bonus payments for life events. You will also enjoy employee discounts across 1200+ retail, hospitality, and lifestyle brands, Flexible Hybrid Working, and access to external training and enablement sessions.
"Interview Process
"Our interview process includes a screening call, online interview, take-home assessment, and final in-person interview at our office in Tottenham Court Road. At Reward Gateway | Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any accommodations or need reasonable adjustments, please let us know.
