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Client Service Liaison

1 month ago

London, Greater London, United Kingdom Watches of Switzerland Group Full time

About the Role

We are seeking a skilled Client Service Liaison to join our Virtual Boutique team based in Oxford Street offices. This role will involve liaising with existing and potential clients via live chat, telephone, and email to ensure their queries are answered accurately and promptly.

Key Responsibilities

  • Provide exceptional customer service and support to clients
  • Liaise with clients to resolve queries and issues
  • Work closely with the team to ensure seamless client experience
  • Develop and maintain strong relationships with clients

About You

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and critical-thinking skills
  • Experience in a client service environment

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package