Warehouse Operations Lead

3 weeks ago


Worcester, Worcestershire, United Kingdom NEXT Full time

About the Role:

The Stock Manager will be responsible for supporting the growth of our online business and ensuring our customers receive the best possible online experience and customer service.

To be successful in this role, you will need to support and encourage your team to meet performance targets, ensuring our customers receive returned items quickly or stock is packaged and ready to fulfill existing online orders.

Key Responsibilities:

  • Support the Store management team across the back of house areas and communicate effectively with the Store Manager
  • Manage a team to deliver accurate stock processes in an operationally efficient environment
  • Create an atmosphere where supporting, motivating, and inspiring your team to be at their best is at the core of everything you do
  • Demonstrate a hands-on approach for all commercial and operational activities by adapting to change and working alongside the team
  • Ensure communication is up-to-date and accurate at all times to meet business needs

About You:

  • You are passionate about our customers, our people, and our products. The passion and energetic approach to work inspires and motivates others, creating a great work atmosphere and team spirit
  • You are a great communicator who is friendly, calm, and efficient, and can work naturally with people at all levels. You stay calm and approachable even under pressure, always realistic with your expectations of others
  • You are a team player who works at your best in a result-driven, fast, and challenging environment. You have the ability to adapt and change quickly, bringing the rest of the team onboard with new objectives
  • You are able to demonstrate the ability to problem-solve, make sound business decisions, confidently challenge processes, and generate innovative ideas to take the business forward
  • You are an effective multitasker who can plan, organize, and prioritize your workload

In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment.

This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.


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