Language Content Manager
3 weeks ago
About the Role
In this key position, you will play a pivotal role in shaping the brand's communications strategy for the Swedish market. As a strategic thinker, you will be responsible for translating, trans-creating, and creating engaging on-brand content that resonates with our customers. Your expertise will ensure that our messaging is customer-centric, effective, and tailored to all channels, maintaining the COS tone of voice.
Your Responsibilities
- Elevate the online and in-store experience through compelling copy that inspires and connects with our Swedish audience.
- Build brand recognition through the COS tone of voice, creating a lasting impression in the market.
- Contribute to the content localization strategy, ensuring our messaging is relevant and effective.
- Maintain the quality and accuracy of copy across all touchpoints, guaranteeing a seamless customer experience.
- Enhance the customer journey by ensuring clear language across our product pages, reducing return rates and increasing conversion.
- Work collaboratively with our translations tool to build up translation memory, optimizing workflows and processes.
- Set up improvement initiatives for translation workflows, driving efficiency and excellence.
- Translate, trans-create, and edit engaging on-brand copy, including product descriptions, email newsletters, store windows, editorial, and promotions.
- Lead communications for the Swedish market, creating overarching messaging and copy in collaboration with the copy team.
- Create and maintain market-specific style guides, ensuring consistency across communications.
- Liaise with other teams to ensure smooth production of translation materials.
- Own the in-house translations process, driving quality and accuracy.
- Lead improvement initiatives for internal and external tools and processes.
- QA and maintain the quality of copy on product and department landing pages, ensuring regular quality checks.
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