Senior Leadership Position
7 days ago
About the Role
We are seeking a highly experienced leader to oversee our Student Experience department, ensuring an excellent student experience and high level of service delivery.
This leadership role works in a matrix structure, requiring collaboration and building relationships across our study group network and university partners.
- Liaising with central operations teams to provide support across academic and student experience teams.
- Embedding our policies and Standard Operating Procedures to drive operational excellence and consistency.
- Monitoring student outcomes and our KPIs, working with colleagues to meet targets.
- Contributing to recruitment activities to support centre growth.
About You
You will be a highly experienced leader with a proven track record of managing complex multi-disciplinary environments.
- Bachelor's degree and management qualification or Associate Fellowship (advantageous).
- Leadership and management experience in teaching and learning environments.
- Experience of implementing strategy to achieve outstanding student experiences.
- Welfare, safeguarding, and DSL experience.
- Ability to delegate activities, set deadlines, and take responsibility for successful completion.
About Us
We are Study Group, a leading international education provider dedicated to helping students succeed.
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