Medical Case Manager Professional

5 days ago


Esher, Surrey, United Kingdom Healix Full time

We are seeking a skilled Clinical Remote Case Manager to join our team at Healix, based in Esher. The successful candidate will work closely with our Clinical Lead to provide exceptional service to our members through telephone and email support, managing claims and signposting to relevant services within our scheme benefits.

About the Role
  • This is an exciting opportunity for a Registered Nurse (RN), Registered Mental Health Nurse (RMN), or allied health professional with active HCPC registration to utilize their clinical and commercial skills to balance member experience, treatment eligibility, and cost-effectiveness.
  • You will be responsible for managing claims and providing guidance on appropriate services, ensuring seamless support for our members.

Key Responsibilities:

  • Managing claims and providing expert guidance on treatment options
  • Signposting members to relevant services and resources
  • Collaborating with the Clinical Lead to ensure exceptional service delivery

Requirements:

  • Active HCPC registration as a RN, RMN, or allied health professional
  • Excellent communication and interpersonal skills
  • Able to work calmly and professionally in high-pressure situations

Benefits:

  • Competitive salary: £40,000 - £50,000 per annum
  • UK employee healthcare benefits
  • Travel, medical, and security assistance worldwide
  • Ongoing training and professional development opportunities
  • A supportive and collaborative work environment

About Healix

Healix is a leading provider of global health and security services, working with governments, broadcasters, NGOs, international corporations, and major insurers. Our purpose is to help people in difficult situations by providing expert support and guidance. We pride ourselves on our ability to adapt our services to meet the unique needs of each client, delivering tailored solutions that make a real difference.

Our Culture

We believe in investing in the continuous development of our team members, offering ongoing training and professional enhancement opportunities. We foster a culture of collaboration, respect, and open communication, where everyone feels valued and supported. If you're passionate about delivering exceptional service and making a meaningful impact, we'd love to hear from you.



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