Care Management Specialist

2 weeks ago


Orpington, Greater London, United Kingdom Clarion Housing Full time

We're looking for someone with excellent customer care skills to provide a high-quality management service to our residents living in our Over 55's Housing schemes.

We're a top company, recognised by LinkedIn as one of the best in 2024.

The successful candidate will be required to manage access to our housing schemes, ensuring a smooth and efficient service for our residents.

We offer a competitive salary and a supportive work environment.

Please see below for more information about the role and its responsibilities. Key Responsibilities

  • Customer Care - Provide a high-quality customer care service to our residents, responding to their queries and concerns in a timely and professional manner.
  • Access Management - Manage access to our housing schemes, ensuring that residents can access the facilities and services they need.
  • Communication - Communicate effectively with residents, staff, and other stakeholders to ensure that our services are delivered efficiently and effectively.
Requirements
  • Customer Care Skills - Excellent customer care skills, with the ability to communicate effectively with people of all ages and backgrounds.
  • Organisation - Ability to work independently and as part of a team, prioritising tasks and managing multiple responsibilities.
  • Problem-Solving - Ability to think critically and solve problems effectively, working with residents, staff, and other stakeholders to find solutions.

We're a top company, recognised by LinkedIn as one of the best in 2024. We offer a competitive salary, a supportive work environment, and opportunities for professional development. If you're a motivated and customer-focused individual who is passionate about providing excellent service, we'd love to hear from you.



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