Customer Experience Manager
5 days ago
Estimated Salary: £38,000 - £48,000 per annum.
Job Description:We are looking for a highly skilled CUSTOMER EXPERIENCE MANAGER to join our team at Selfridges. In this role, you will be responsible for ensuring that customers receive an exceptional shopping experience.
Your key responsibilities will include:
- Delivering exceptional customer service and providing product knowledge to customers;
- Exciting and motivating colleagues in your department by sharing your knowledge of the brand and communicating new information to drive sales;
- Understanding the need to take responsibility for tasks that may go beyond the role expectation, spotting opportunities to improve business, customer service, and retail standards;
- Adapting to the challenges that vary from day to day and working flexibly across different departments;
- Building and developing your own client base using your exceptional service skills to nurture customer relationships.
To be successful in this role, you will need to have a passion for delivering exceptional customer service, be a great communicator, and be well-informed about our products and competitors.
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Customer Care Officer
6 months ago
Manchester, United Kingdom Eco Assets Manager Full timeTitle: Customer Care! Job Description: Are you passionate about providing top-notch customer service? Join our team as a Customer Care Officer. Responsibilities: - Engage with customers in a friendly and professional manner, promptly addressing their inquiries, concerns, and feedback. - Provide personalized assistance and guidance to customers, helping them...
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Customer Care Representative
5 months ago
Manchester, United Kingdom Eco Assets Manager Full timeCustomer Support Representative **Duties**: - Assist customers with inquiries, concerns, and issues in a professional and timely manner. - Perform data entry tasks accurately and efficiently. - Communicate effectively with English customers. - Analyze customer needs and provide appropriate solutions or recommendations. - Upsell products or services to...
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Customer Care Representative
6 months ago
Manchester, United Kingdom Eco Assets Manager Full timeCustomer Support Representative **Duties**: - Assist customers with inquiries, concerns, and issues in a professional and timely manner. - Perform data entry tasks accurately and efficiently. - Communicate effectively in both English and Spanish to assist bilingual customers. - Analyze customer needs and provide appropriate solutions or recommendations. -...
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Customer Care Officer
6 months ago
Manchester, United Kingdom Eco Assets Manager Full timeTitle: Customer Care Representative **Job Description**: We are currently seeking a dedicated and empathetic Customer Care Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support to our valued clients. **Responsibilities**: - Provide accurate product information, pricing details, and...
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Native Speaker Customer Care Officer
5 months ago
Manchester, United Kingdom Eco Assets Manager Full time**Job Title: Native Speaker Customer Care Officer** **Job Type**: Contract **Company Overview**: Join our dynamic team as a Native Speaker Customer Care Officer in Stockport, Manchester. We are a forward-thinking company committed to delivering exceptional customer experiences. If you're passionate about customer service and fluent in a native language, we...
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Customer Experience Manager
4 weeks ago
Manchester, United Kingdom Rendall & Rittner Full timeCustomer Experience Manager OpportunityRendall & Rittner, a renowned Residential Leasehold Property Management company, is seeking a skilled Customer Experience Manager to lead our customer service team. As a key member of our team, you will be responsible for delivering exceptional customer experiences, resolving customer queries, and driving business...
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Customer Experience Manager
5 days ago
Manchester, United Kingdom Betfred Full timeCustomer Research ManagerOverviewThis position focuses on leading agile customer research initiatives, managing focus groups, and building a dynamic customer community to gather in-depth feedback. The role involves developing incentive-based feedback strategies and collaborating with marketing to integrate feedback listening strategies into membership...
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Customer Experience Manager
3 weeks ago
Manchester, United Kingdom Bruntwood Full timeJob Overview: As a Customer Experience Manager at Bruntwood, you will be the face of our organization, delivering exceptional service and building lasting relationships with our clients and tenants. With a strong background in hospitality, retail, or other service sectors, you will excel in this pivotal role, ensuring a positive experience for all visitors...
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Customer Experience Manager
1 week ago
Manchester, United Kingdom UBDS Group Full timeJob OverviewWe are seeking an experienced Customer Experience Manager to join our team at UBDS Group. This is a unique opportunity to work with a dynamic and forward-thinking organisation that is deeply committed to innovation and employee development.About the RoleThe successful candidate will be responsible for directing and managing high-profile managed...
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Customer Experience Manager
2 months ago
Manchester, United Kingdom Dream Travel by Cheryl Full timeCustomer Experience ManagerEntry LevelRemote positionAs a Customer Experience Manager, your primary responsibility is to assist clients with their travel needs, offering personalized service and expertise to ensure a seamless and enjoyable travel experience. You will be responsible for handling inquiries, making travel arrangements, providing...
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Telecommunications Account Manager
2 days ago
Manchester, United Kingdom Program Manager, EMEAAPAC Full timeJob Overview:We are seeking a highly motivated Telecommunications Account Manager to join our team. As a key member of our sales team, you will be responsible for developing and maintaining relationships with existing customers, identifying new business opportunities, and delivering exceptional customer service.Key Responsibilities:• Developing and...
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Customer Service Apprenticeship
6 months ago
Manchester, United Kingdom Customer Service Apprenticeship - CareerMakers Full time**Level 2 Customer Service Practitioner Apprenticeship** **CareerMakers Recruitment** (M4 1LE) are seeking a highly motivated and customer - focused **Customer Service Practitioner** to join their team as an apprentice. In this role, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products...
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Customer Experience Manager Lead
5 days ago
Manchester, United Kingdom Rendall & Rittner Full timeKey Role: Customer Experience Manager">Rendall & Rittner, a renowned Residential Leasehold Property Management company, is seeking a skilled Customer Experience Manager to lead the customer experience team and drive exceptional service delivery.">The successful candidate will be responsible for managing a new team, training, mentoring, and ensuring seamless...
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Lead Customer Experience Manager
4 weeks ago
Manchester, United Kingdom Oxygen Full timeAbout the RoleThe Assistant Park Manager will be a key member of our team, working closely with the Deputy and Park Manager to drive business growth and deliver exceptional customer experiences. To succeed in this role, you will need to be a highly motivated and talented leader who can inspire and empower their team to deliver our core values: pride,...
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Flexi General Manager
1 week ago
Manchester, United Kingdom In - Manager Recruitment Full timeFlexi General Manager - Manchester Area At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary. Bringing it to the role: Our Restaurant General Managers (RGM) bring a wealth of experience from...
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Lead Customer Experience Manager
9 hours ago
Manchester, United Kingdom Sainsbury'S Full timeOur Lead Customer Experience Manager role is a brilliant step if you're ready to stretch your leadership skills to fully lead and inspire a management team and department.You will have clear accountability, realistic expectations and structured support.It's a win:win - we give you the time and space to coach your team and strengthen your leadership skills,...
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Deputy Customer Experience Manager
4 weeks ago
Manchester, United Kingdom Ambassador Theatre Group Full timeDeputy Customer Experience ManagerWe are seeking a dedicated and motivated individual to join our team as a Deputy Customer Experience Manager. As a key member of our front of house team, you will be responsible for delivering a first-class audience experience for our visitors.Your key responsibilities will include:Leading an excellent front of house...
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Customer Experience and Training Manager
4 weeks ago
Manchester, United Kingdom MAG Full timeJob Title: Customer Experience and Training ManagerAbout the Role:We are seeking a highly skilled Customer Experience and Training Manager to join our team at MAG. As a key member of our operations team, you will be responsible for ensuring our colleagues have the capability and tools to deliver a customer-centric guest experience.Key...
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Head of Customer Experience
6 months ago
Manchester, United Kingdom CX Talent Ltd Full timeOur client is a Manchester based not-for-profit organisation. **Role purpose** - To deliver a seamless customer experience across all stages and touchpoints in the customer journey helping our client to continually achieve greater customer satisfaction and increased efficiency. - To play a key role in outlining and shifting how customers perceive our client...
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Customer Experience Team Manager
1 week ago
Manchester, United Kingdom Clarity Travel Full timeOverview and what we offerMonday - Friday 37.5hrs Refer a friend for £1000 bonus which is unlimited!Day off for your birthday Generous holiday entitlementStaff AwardsHotel and airline discountsDiscounts on sporting events and ticketsExclusive discounts for mobile phone providers, designers, retailers, days out, gym memberships and much moreEmployee...