Operational Leadership Specialist for Claims Management

2 weeks ago


Bristol, Bristol, United Kingdom Meriden Media Full time

Meriden Media is seeking a highly skilled Operational Leadership Specialist to oversee the Claims Handling Department. This team provides managed claims services for top professional indemnity insurers, handling claims from first notification to resolution. The department operates with delegated authority on pre-litigated matters and supports the firm's insurance strategy, contributing referrals and expertise across the broader business.

Key Responsibilities
  • Oversee Scheme Managers and Team Leaders, driving performance and maintaining high standards of claims handling.
  • Manage capacity, resource allocation, and surge planning, ensuring client service standards and efficient team operations.
  • Enforce SLA and process compliance, supporting training, auditing, and adherence to regulatory requirements.

We are looking for an experienced leader who can drive results in an insurance claims environment. Ideal candidates will have excellent communication, stakeholder management, and compliance knowledge. Relevant insurance or legal qualifications are an asset.

What We Offer
  • A competitive salary range: £60,000 - £80,000 per annum, depending on experience.
  • A dynamic and inclusive work environment that fosters diversity and flexibility.
  • The opportunity to work with a leading law firm and contribute to their insurance strategy.


  • Bristol, Bristol, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleOur client, a prestigious international law firm, is seeking an experienced Head of Claims Operations to lead their Insurance Group in Bristol. This is an exciting opportunity for a seasoned professional to join a well-established team and contribute to the firm's growth and success.Key ResponsibilitiesThe successful candidate will be...

  • Claims Adjuster

    1 month ago


    Bristol, Bristol, United Kingdom Exchange Street Claims ltd Full time

    Liability Adjuster (Cert / Dip CII)We are seeking a Liability Adjuster to handle a portfolio of EL / PL claims on an 'investigate only' basis, working from home and operating throughout the South West region. The ideal candidate will be Cert / Dip CII qualified, with a minimum of 1-3 years Liability Claims Handling experience.Key Responsibilities:Handle a...


  • Bristol, Bristol, United Kingdom Hays Specialist Recruitment Limited Full time

    **Join a Leading International Law Practice**We are seeking a Head of Claims Operations to join our vibrant and growing Insurance Group in Bristol.As a key member of the team, you will be responsible for leading a team in an Insurance Claims operational leadership role, with experience of working within an Insurance Claims...


  • Bristol, Bristol, United Kingdom Exchange Street Claims ltd Full time

    Liability Adjuster (Cert/Dip CII) RoleAt Exchange Street Claims ltd, we are seeking a Liability Adjuster to handle a portfolio of EL/PL (Personal Injury & TPPD) claims on an investigate only basis. This role will involve working from home and operating throughout the South West region, reporting directly to the Unit Manager.We are looking for a Cert/Dip CII...


  • Bristol, Bristol, United Kingdom Hays Specialist Recruitment Limited Full time

    We are currently recruiting for a Delegated Authority Claims Handler to join our team at Hays Specialist Recruitment Limited. This is an exciting opportunity for a skilled professional to work with a Top 100 client in Bristol, managing a caseload of professional indemnity claims.The successful candidate will have previous experience of handling professional...


  • Bristol, Bristol, United Kingdom Exchange Street Claims ltd Full time

    If you're a skilled casualty adjuster who excels at handling complex EL/PL injury and property damage claims, we have an opportunity that's tailored to your strengths. Our client, a renowned leader in technical quality, is seeking an exceptional Liability Adjuster to join their elite team.Key Responsibilities:Diversity in Complexity: Each day brings a fresh...


  • Bristol, Bristol, United Kingdom Hays Legal Full time

    Hays Legal is a leading international law firm looking for a Head of Claims Operations to join their vibrant Insurance Group in Bristol.Company OverviewThe company has a well-established client base and provides an outsourced managed claims handling service for leading professional indemnity insurers. The team adjusts claims made against professionals on...


  • Bristol, Bristol, United Kingdom Chadwick Nott Full time

    Company Overview:Chadwick Nott, a leading international law firm, is seeking an experienced Claims Operations Manager to join their Claims Handling team in Bristol. The hiring team handles claims made against professionals on an outsourced basis, working with leading insurers under delegated authority levels for pre-litigated matters.Salary and Benefits:The...

  • Claims Specialist

    1 month ago


    Bristol, Bristol, United Kingdom Howden Group Holdings Full time

    About the RoleThis is an exciting opportunity to join our team as a Claims Specialist, where you will be responsible for handling a portfolio of Financial Lines claims for a variety of professions, including Solicitors, Accountants, Architects, and Surveyors.As a Claims Specialist, you will have the ability to review policy wordings and advocate on behalf of...


  • Bristol, Bristol, United Kingdom Hays Specialist Recruitment Limited Full time

    Hays Specialist Recruitment Limited is seeking a Risk Management Specialist to support their national practice in Bristol. The successful candidate will manage a caseload of professional indemnity claims across a range of delegated authority claims handling schemes offered to insurer clients.The ideal candidate will have previous experience of handling...


  • Bristol, Bristol, United Kingdom Exchange Street Claims & Financial Services Full time

    Job Title:Commercial Property Claims TechnicianJob Summary:Exchange Street Claims & Financial Services is seeking a skilled Commercial Property Claims Technician to join our team in Bristol. As a key member of our team, you will be responsible for handling a portfolio of Commercial Material Damage and Business Interruption losses through to settlement.Key...


  • Bristol, Bristol, United Kingdom Hays Specialist Recruitment Limited Full time

    **International Law Firm Seeks Experienced Leader**The firm has a well-established client base and provides an outsourced managed claims handling service for leading professional indemnity insurers.This is an important role for the business, contributing to the firm's insurance business and future strategy.Key responsibilities include:Leading a team in an...


  • Bristol, Bristol, United Kingdom Pertemps Full time

    Head of Claims - Operations (Hybrid)On behalf of Pertemps, a leading recruitment agency, we are seeking an experienced Operations Manager to join their Claims Handling Department.About the Role: The Claims Handling Department provides managed claims services for top professional indemnity insurers, overseeing claims from first notification to resolution. The...


  • Bristol, Bristol, United Kingdom undisclosed Full time

    About the RoleThis is an exciting opportunity to join a leading insurance company as a Large Loss Property Claims Specialist. You'll be responsible for handling complex and high-value property claims valued at £500k+ in a supportive team environment. This role offers a rewarding career path with opportunities to develop your technical and leadership skills.


  • Bristol, Bristol, United Kingdom RPC Full time

    Job Title:Technical Claims SpecialistJob Summary:We are seeking a Technical Claims Specialist to join our team in Bristol. The ideal candidate will have a strong background in claims handling and technical knowledge of professional indemnity.About the Role:This is an exciting opportunity to work with a leading law firm, RPC, handling a variety of claims made...


  • Bristol, Bristol, United Kingdom Zenoot Ltd Full time

    Your new role at Zenoot Ltd.A career-defining opportunity has arisen for a seasoned Production Manager to join our leadership team in North Bristol. This prominent FMCG manufacturing business is seeking a strategic leader to oversee the smooth operation of their production facility, ensuring seamless delivery of key performance indicators while maintaining...


  • Bristol, Bristol, United Kingdom Pertemps Full time

    Job SummaryLead a Team in Claims Handling Operations (Hybrid Role)Pertemps is working with a leading law firm to find an experienced Claims Manager for their Hybrid team. As the successful candidate, you will oversee claims from initial notification to resolution.About the Role:The Claims Handling Department manages claims services for top professional...


  • Bristol, Bristol, United Kingdom Hays Specialist Recruitment Limited Full time

    Hays Specialist Recruitment Limited is seeking a Professional Indemnity Claims Manager to support their national practice in Bristol. The successful candidate will manage a caseload of professional indemnity claims across a range of delegated authority claims handling schemes offered to insurer clients.The ideal candidate will have previous experience of...


  • Bristol, Bristol, United Kingdom DAS Full time

    About the RoleWe are seeking a talented Claims Specialist to join our busy and friendly Claims Operations team. As a Claims Specialist, you will be responsible for handling ongoing claims, providing excellent customer care by ensuring fair and just decisions are made.This is a great opportunity to showcase your ability to provide an efficient and exceptional...


  • Bristol, Bristol, United Kingdom NFU Mutual Full time

    About the Job: We are seeking a skilled Insurance Claims Specialist to join our team in Bristol. In this role, you will investigate and process claims, managing them from start to finish. Your goal will be to provide exceptional customer service while ensuring that claims are handled efficiently and effectively.The successful candidate will have a strong...