Director of Consumer Engagement

4 weeks ago


Greater Manchester, United Kingdom Bupa Full time
Key Responsibilities
  • Develop and implement a comprehensive CX and VC strategy aligned with Bupa's overall business objectives.
  • Lead the design and delivery of a new 'always on' CX programme, embedding a 'customer first' culture in all future transformation activity.
  • Establish effective reporting and tracking mechanisms to quantify and evidence the contribution of individual improvements to customer experience.
  • Oversee the development and implementation of initiatives to improve support for and oversight of Vulnerable Customers.

  • Assistant Director

    6 months ago


    Manchester, United Kingdom Consumer Regulation Full time

    **Summary**: We are looking for an Assistant Director of Assessment and Tenant Engagement to join us, taking responsibility for leading our frontline engagement team. The recently passed Government Social Housing Regulation Bill gives us additional powers and responsibilities around the importance of safe, decent homes for social housing tenants and on...


  • Manchester, United Kingdom Consumer Regulation Full time

    **Summary**: We are looking for a number of Assistant Directors of Regulatory Engagement to join us, leading the regulator’s multi-disciplinary frontline regulatory teams. The recently passed Government Social Housing Regulation Bill gives us additional powers and responsibilities around the importance of safe, decent homes for social housing tenants and...


  • Greater London, United Kingdom Consumer Additions and Consumer Exec Full time

    Job Description Interim Director of Pricing Duration: 3-6 months, potentially permanent Salary: Up to £1,000 per day Location: Central London with a WFH policy Consumer Additions has partnered exclusively with a global leading multisite hospitality business to recruit an interim Director of Pricing for 3-6 months to cover whilst they recruit...


  • Greater London, United Kingdom Consumer Additions and Consumer Exec Full time

    Interim Director of PricingDuration: 3-6 months, potentially permanentSalary: Up to £1,000 per dayLocation: Central London with a WFH policyConsumer Additions has partnered exclusively with a global leading multisite hospitality business to recruit an interim Director of Pricing for 3-6 months to cover whilst they recruit permanently. Naturally, if...


  • Greater London, United Kingdom Consumer Additions and Consumer Exec Full time

    Interim Director of PricingDuration: 3-6 months, potentially permanentSalary: Up to £1,000 per dayLocation: Central London with a WFH policyConsumer Additions has partnered exclusively with a global leading multisite hospitality business to recruit an interim Director of Pricing for 3-6 months to cover whilst they recruit permanently. Naturally, if...


  • Greater London, United Kingdom Consumer Additions and Consumer Exec Full time

    Interim Director of PricingDuration: 3-6 months, potentially permanentSalary: Up to £1,000 per dayLocation: Central London with a WFH policyConsumer Additions has partnered exclusively with a global leading multisite hospitality business to recruit an interim Director of Pricing for 3-6 months to cover whilst they recruit permanently. Naturally, if...


  • Manchester, United Kingdom The Estée Lauder Companies Inc. Full time

    Job Title: Consumer Sales DirectorAbout the Role:We are seeking a skilled Consumer Sales Director to join our team at The Estée Lauder Companies Inc. As a key member of our sales team, you will be responsible for driving sales turnover and market share through consistently remaining consumer-focused.Key Responsibilities:Develop and execute sales strategies...


  • Manchester, United Kingdom Black Cherry Recruitment Ltd Full time

    About the RoleThis exciting opportunity has arisen for a Consumer Communications Director to join our esteemed PR agency in Manchester. As a key member of the team, you will be responsible for leading client relationships, developing PR strategies, and managing a team of account handlers.The ideal candidate will have 4-5 years of experience working at...


  • Manchester, United Kingdom The Hut Group Full time

    Job Summary: We're looking for a talented Brand Engagement Director to join our team at The Hut Group. As a key member of our commercial team, you'll be responsible for developing and executing comprehensive brand engagement strategies that drive sales growth, build brand awareness, and enhance customer loyalty. With a strong background in shopper marketing...

  • PR Account Director

    1 month ago


    Greater London, United Kingdom Direct Recruitment Full time

    Job Description ​PR Account Director | Consumer Brands | £50-60k Our creative agency client is going places, due to growth they are looking for an experienced PR Account Director who has a broad range of consumer brand experience, exceptional client service expertise and can confidently drive and win new business. You will be ambitious with an...

  • PR Account Director

    1 month ago


    Greater London, United Kingdom Direct Recruitment Full time

    ​PR Account Director | Consumer Brands | £50-60kOur creative agency client is going places, due to growth they are looking for an experienced PR Account Director who has a broad range of consumer brand experience, exceptional client service expertise and can confidently drive and win new business. You will be ambitious with an entrepreneurial spirit,...


  • Manchester, United Kingdom Black Cherry Recruitment Ltd Full time

    Consumer PR Account Director or Senior Account DirectorThe ideal candidate will have 4-5 years of experience working at top-flight PR agencies, preferably in the North West or London, on household consumer brands with significant budgets.Clients in this role will cover big brand consumer retail, hospitality, travel/tourism, FMCG, leisure, and lifestyle.This...


  • Manchester, United Kingdom Manchester Metropolitan University Full time

    Join Manchester Metropolitan University as a Director of Systems and Engagement and take on a key leadership role within the Student Services Directorate.About the JobAs a Director of Systems and Engagement, you will be responsible for providing specialist support across Student Services and leading on projects related to systems improvement and...


  • Manchester, United Kingdom The University of Manchester Full time

    The Productivity Institute is a nation - wide research institute in the United Kingdom, headquartered at Alliance Manchester Business School and funded by the Economic and Social Research Council (ESRC), focusing on improving productivity and living standards across the UK economy. We are doing this through frontier research and strong regional engagement...


  • Greater London, United Kingdom Resourcing Associates Full time

    Well respected Brand to cover Consumer Search inc Board Covers : Consumer / Retail / Ecommerce / Travel / Luxury £90k-£130k base salary + excellent comms Join an executive search firm that places high-level C level /C-1 with world-famous brands.With a brilliant reputation across the FTSE 500 leadership community and beyond , you'll join as a Director to...


  • Greater London, United Kingdom Resourcing Associates Full time

    Well respected Brand to cover Consumer Search inc Board Covers : Consumer / Retail / Ecommerce / Travel / Luxury £90k-£130k base salary + excellent comms Join an executive search firm that places high-level C level /C-1 with world-famous brands.With a brilliant reputation across the FTSE 500 leadership community and beyond , you'll join as a Director to...


  • Manchester, United Kingdom The University of Manchester Full time

    Working alongside colleagues in the Directorate of Communications, Marketing and Student Recruitment too support the development and delivery of comprehensive communications and engagement strategies for the University leadershipr, ensuring effective communication with students, staff, and wider internal and external stakeholder groups. This role will...


  • Manchester, United Kingdom The University of Manchester Full time

    Social Responsibility is one of the University’s three core goals in the University of Manchester’s Strategic Vision Our Future. Through this strategic goal, the University has set out to contribute to the social, cultural, environmental, and economic success of local, national, and international communities through its teaching, research, and public...

  • Head of Communications

    3 months ago


    Manchester, United Kingdom Ministry of Housing, Communities and Local Government Full time

    Job summaryThe Elections Directorate is a welcoming and inclusive team. We are responsible for a challenging and dynamic policy landscape, always in the public eye, covering electoral policy and law. This includes how elections are run, who can participate and how elections and campaigning are regulated.We are at the start of an exciting new programme of...


  • Manchester, United Kingdom North Highland Full time

    Job DescriptionWe are seeking a Senior Manager to lead teams and drive business development in Retail & Consumer Products. The successful candidate will have a deep understanding of the Retail sector and be able to develop and execute strategic plans.ResponsibilitiesLead cross-functional teams to deliver exceptional results.Develop and implement business...