IT Service Management Expert

3 weeks ago


Blackpool, Blackpool, United Kingdom DWP Digital Full time

Role Overview

DWP Digital is undergoing a significant technology transformation, and we're seeking a talented IT Service Manager to help us achieve our ambitions.

The successful candidate will play a key role in ensuring the effective delivery of IT services, working closely with our teams to identify and implement process improvements.

Main Responsibilities

  1. Develop and implement strategies to improve IT service delivery and quality.
  2. Collaborate with cross-functional teams to identify and address service gaps and issues.
  3. Monitor and report on IT service performance, providing insights to inform business decisions.

About Us

DWP is the UK's largest government department, helping people into work and making payments worth over £195bn a year to support some of the most vulnerable people in our society.



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