Dining Service Professional
3 weeks ago
We are seeking a skilled and enthusiastic Dining Service Professional to join our Food and Beverage Department at the Royal Lancaster London. This role offers a unique opportunity to provide exceptional service to our guests and be part of a dynamic team.
Key Responsibilities:
- Assist with clearing, re-setting tables, taking orders, serving food and drinks, and maintaining the buffet.
- Closely monitor the quality of food and beverage service to ensure a consistently high standard.
- Ensure all service stations are fully stocked for each service period and maintain cleanliness.
- Report any compliments or complaints immediately to a supervisor or manager.
- Deal with payments according to our policies and procedures.
As a Dining Service Professional, you will work a variety of shifts, including weekdays, weekends, and holidays. We offer a competitive hourly rate, plus service charge, and a range of benefits, including:
- Pension scheme with company contributions
- 50% discount in all our restaurants and spas across our properties
- Team member and Friends & Family rates across our properties
- Employee Assistance Programme - 24/7 online GP, mental health support, and virtual wellbeing
- Complimentary laundry
- Free meals on duty
- Recommend a Friend incentive
- Employee recognition schemes and Social Committee events
At the Royal Lancaster London, we value diversity, equality, and inclusion. If you are passionate about delivering exceptional service and have a positive attitude, we would love to hear from you.
All applicants must be legally eligible to work in the UK.
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