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Catering Team Member
2 months ago
About Staffs Housing
Staffs Housing is a leading provider of affordable housing solutions, dedicated to making a positive impact in the community. We're committed to delivering exceptional services that meet the needs of our residents and customers.
Job Summary
We're seeking a highly motivated and customer-focused Catering Assistant to join our team. As a Catering Assistant, you will play a vital role in delivering high-quality meals and refreshments to our customers and visitors. You will work closely with our Cook and Catering Team Leader to provide an exceptional service, ensuring that our customers receive the best possible experience.
Key Responsibilities
- Support the Cook and Catering Team Leader in providing a great service through the delivery of meals and refreshments.
- Respond to customer requests for hot and cold food and drinks during service hours, including breakfast, lunch, dinner, and afternoon and evening snacks and buffets when required.
- Be aware of allergens and customer dietary needs, responding appropriately to comments and requests.
- Help with the preparation and cooking of a variety of meals and food in a hygienic manner.
- Assist with stock control and ordering of stock, making sure that all food is stored appropriately.
- Work as part of a team in a friendly and supportive environment to provide an effective operation of the kitchen, including a high standard of cleanliness in all areas, including equipment, service areas, pantry, stores, and dining areas.
- Work within the standards required for health and safety and hygienic operation of a kitchen and service area.
- Assist with maintaining all necessary records and logs for the meal service and general maintenance of the kitchen and dining areas.
Requirements
- A level 1 or 2 Food Safety or Hygiene qualification.
- Basic catering knowledge and skills from some work experience within a catering setting.
- Basic skills and knowledge of food preparation and service delivery.
- A willingness to learn and achieve.
- A friendly and approachable manner to deliver great customer service.
- A flexible approach able to work a variety of days, shifts, and locations to cover service requirements.
- An understanding of customer needs.
- An understanding and ability to follow key principles of food production and hygiene standards.
- Someone who is able to keep kitchen equipment and service areas clean.
- An ability to perform basic record keeping for the appropriate management of food production service.