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Parts Advisor

2 months ago


Nottingham, Nottingham, United Kingdom Sytner Group Full time

About the Role

Sytner Group is seeking a skilled and dedicated Parts Advisor to support our team at Sytner Nottingham.

As a Sytner Parts Advisor, you will demonstrate a customer-centric approach, communicating effectively with internal and external stakeholders. You will ensure timely resolution of requests, provide assistance to colleagues and customers with parts identification, searching, and sourcing.

You will also maintain a well-organized parts stockroom, managing stock levels by ordering and selling a wide range of vehicle parts and accessories.

Sytner Parts Advisors work flexible schedules, including weekends, to provide exceptional customer service.

About You

Ideally, you will have experience in a similar role within the motor industry and possess strong IT skills.

High levels of organization and attention to detail are required for this role. Excellent communication skills and customer-facing experience are essential, as you will interact with customers both face-to-face and over the phone.

We are looking for someone passionate about delivering outstanding customer service and providing expert advice on our products and services.

Why Sytner?

Sytner Group offers an industry-leading benefits package, including enhanced holiday entitlement, maternity, paternity, and adoption pay, career development opportunities, and recognition of long service.

We value continuous improvement and strive to create an environment where everyone feels valued, appreciated, and empowered to reach their full potential.

Our benefits include:

  • Enhanced Holiday Entitlement – days inc. bank holidays
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Career Development
  • Recognition of Long Service every years
  • Discounted Car Schemes
  • High Street Discounts
  • Discounted Gym memberships
  • Cycle to work scheme
  • One day a year paid voluntary / community work
  • Business social events

We are committed to creating an inclusive environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.