Inventory Management Specialist

2 weeks ago


Cardiff, Cardiff, United Kingdom Microsoft Full time
Overview

This role is part of the Microsoft Cloud Operations & Innovation team, which is responsible for delivering the core infrastructure and foundational technologies for Microsoft's online services.

As an Inventory Management Specialist, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

This opportunity will allow you to build working knowledge of inventory management principles, warranty process management, data bearing device destruction, and advance your career in the process.

Responsibilities
  • Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations under the guidance of more experienced Data Center colleagues.
  • Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices.
  • Develop working knowledge of stock control and inventory management practices and procedures.
  • Ensure accurate documentation of incoming and outgoing deliveries as well as records.
  • Become familiar with guidelines set by Microsoft contractual agreements with suppliers and maintain a strong customer focus.
  • Perform cycle audits and data corrections to ensure all inventory controls are met.
  • Help to reconcile and report inventory discrepancies.
  • Ensure detailed physical inventory tracking and staging.
  • Under the supervision of more experienced Data Center colleagues, destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies.
  • Comply with all security and data management policies.
Requirements
  • High School Diploma AND 6 months experience or an internship in inventory management, retail, warehouse management, or a related field OR equivalent experience.
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
Preferred Qualifications
  • 1+ years' experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation OR equivalent experience.
Benefits
  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect


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