Customer Service Representative

3 weeks ago

Crockhurst Street, United Kingdom PDR Solutions Ltd Full time
Customer Service Advisor

We are seeking a highly skilled and customer-focused Customer Service Advisor to join our busy Customer Service department at PDR Solutions Ltd.

Key Responsibilities:
  • Provide exceptional customer service to all clients via telephone and email.
  • Handle a range of customer enquiries, including resolving issues and providing information.
  • Scan and process incoming documentation, taking appropriate action or distributing as required.
  • Maintain accurate and secure filing systems.
Requirements:
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and organisational skills.
  • Good working knowledge of Microsoft Office.
  • Ability to work effectively in a team environment.
What We Offer:
  • Ongoing training and development opportunities.
  • Success celebrations and rewards.
  • Weekly snack deliveries.
  • Free on-site parking.

This is an office-based role, working Monday to Friday 9am-5.00pm and 1 in 3 Saturdays 9am-2pm. If you are a motivated and customer-focused individual looking for a new challenge, please apply with your CV or contact us for further details.

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