Insurance Operations Coordinator

2 weeks ago

London, Greater London, United Kingdom Starr Insurance Companies Full time
Job Summary

We are seeking an experienced Insurance Operations Coordinator to join our team at Starr Insurance Companies. As a key member of our operations team, you will play a critical role in ensuring the smooth execution of Delegated Authority arrangements.

About the Role

The successful candidate will be responsible for supporting the Bordereaux Management Coordinator with chasing bordereaux, uploading data to relevant systems, and reporting on key metrics. You will also be required to contact coverholders for overdue or incomplete bordereaux, as well as stakeholders within the company for sign-off of contracts and bordereaux.

Responsibilities

  • Support the Bordereaux Management Coordinator in delivering company-wide operational initiatives and process improvements.
  • Ensure timely bordereaux uploads to Delegated Data Manager system and resolve data discrepancies accordingly.
  • Contact coverholders for overdue or incomplete bordereaux.
  • Contact stakeholders within the company for sign-off of contracts and bordereaux in Binder management system.
  • Support BMC with reporting for Binder and Lineslip Review meetings.
  • Assist Credit Control team with bordereaux status reporting.
  • Assist Underwriting Performance and Controls (UPAC) team with operational requests and spot checks.
  • Be a point of contact for all key stakeholders and ensure appropriate processes, procedures, and reporting are updated on an agreed basis.
  • Attend internal groups and committees and address operational concerns and assist with initiatives.
  • Assist with ad-hoc operational matters for internal and external stakeholders.
  • Assist in reviewing and analyzing Management Information (MI) for Bordereaux Management.
  • Attendance at relevant internal and external groups and committees.
  • Immediately report any suspicion of financial crime to the Money Laundering Reporting Officer.
  • Manage any potential conflicts of interest to avoid disrepute to the company's integrity.
  • Immediately advise Compliance of any complaints.
  • Operate within the Company's standards for Conduct Risk Framework.

This is a perfect role for someone with 1-2 years' experience in Delegated Authority/Coverholder roles. We offer a competitive salary of $60,000 - $80,000 per annum, depending on experience. We are an equal opportunity employer, committed to creating an inclusive environment for all employees. We offer first-class training and development opportunities to all employees.

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