Current jobs related to Jeweller (Welder) - Bath, Bath and North East Somerset - Monica Vinader

We are seeking a skilled Jeweller (Welder) to join our team at Monica Vinader. As a key member of our retail team, you will be responsible for delivering exceptional customer service, styling and advising customers on their jewellery needs, and providing expert welding services.

• Deliver warm and welcoming customer service, making our customers feel relaxed and comfortable in our beautifully designed spaces.
• Confidently style and advise customers on their jewellery needs, using our exclusively designed products to help them achieve their desired look.
• Bespoke measure and weld permanent jewellery, including bracelets, onto our customers' wrists.
• Advise customers on the welding process during their appointment.
• Maintain excellent product knowledge and complete brand training to meet our customers' needs and drive sales.
• Support the aftercare process, confidently resolving any problems customers may experience.
• Deliver welding services in-store through the use of welding machinery and equipment, adhering to all health and safety procedures.
• Provide feedback on product and customer experience to your line manager, raising any issues as soon as they arise.
• Be responsible for the accuracy of welding stock items, supporting with inventory checks when required.
• Keep the equipment and services area clean and tidy at all times, adhering to brand guidelines and standards.
• Assist customers to personalise their chosen engravable pieces through the use of our engraving machine.

• A customer-focused mindset, putting customers first in all you do.
• An understanding and appreciation of the luxury service environment.
• Experience in welding or soldering.
• A passion for sharing your knowledge with others, willing to help and advise different areas of the business.
• Commercial drive to achieve store targets.

At Monica Vinader, we're on a mission to prove that buying better, wearing longer, and doing better don't have to be mutually exclusive. We're a digital-first, omni-channel, customer-obsessed, female-led, and inclusive brand, focused on creating meaningful relationships with our community. We're looking for someone special to join our team and help us make luxury something we can all enjoy every day.