IT Support Specialist
20 hours ago
Award-winning IT recruitment agency Ashdown Group is seeking a skilled IT Support Analyst to join their team in Devon.
About the Role:
The successful candidate will be responsible for providing high-quality technical support to internal users, resolving IT issues efficiently, and maintaining a positive customer experience.
Key Responsibilities:
- Provide helpdesk and desktop support for internal users
- Take IT issues through to resolution, ensuring a high level of customer satisfaction
- Support technologies including Office 365, Windows OS, remote desktop services, basic networking, and Windows Server
- Perform PC/Laptop troubleshooting and maintenance
Requirements:
- Previous IT support experience (Desktop Engineer, Helpdesk Analyst, Service Desk Analyst, etc.)
- Ability to commute to the company's offices daily
- Personable nature with strong problem-solving skills
- Excellent customer service skills and a desire to learn and grow
Ashdown Group:
Ashdown Group is a reputable and established IT recruitment agency, committed to delivering exceptional service to their clients and candidates. This is a fantastic opportunity for an IT professional to join a supportive team and build a successful career in IT.
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