Mechanical Field Service Technician

4 weeks ago


London, Greater London, United Kingdom Omega Resource Group Full time

Field Service Engineer Role:

We are seeking a skilled and experienced Field Service Engineer to join our team at Omega Resource Group. The ideal candidate will have a strong background in mechanical and electrical installations and repairs, with a focus on conveyor systems.

This is a multi-purpose mobile role, involving travel to customers' sites across the UK and occasionally abroad. The successful candidate will be responsible for delivering, installing, maintaining, and servicing conveyor systems, as well as providing excellent customer service and ensuring client satisfaction at all times.

Key Responsibilities:
  • Adhere to client site and health and safety procedures, demonstrating great care towards team members and customers.
  • Correctly use PPE equipment and clothing provided.
  • Work closely with clients and their subcontractors to ensure their satisfaction at all times.
  • Problem solve on site and use own initiative to resolve queries with customers directly.
  • Provide accurate reports to line management using company procedures on completion of each assignment.
  • Carefully load and unload vehicles to maintain condition.
  • Adhere to Company Vehicle Policy.
  • Obtain sign-off from customer on completion of each assignment, indicating satisfaction and training customers in the best use and maintenance of conveyors.
Qualifications and Experience:
  • Mechanical/electrical installations and repairs experience required – conveyor experience advantageous.
  • Energetic and enthusiastic, with the determination to deliver excellent customer service to our clients.
  • Willingness to learn new skills as the role evolves.
  • Full driving license with minimum points.
On Offer:
  • Overtime paid at 1.5 times after 10 hours within working month.
  • Working away when required – £75 per night bonus, Premier Inn, and meal deal paid for.
  • Cost of living bonus, approx. £250 per month, once they complete a 3-month probation.


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