Sales and Service Coordinator

2 days ago


Maidstone, Kent, United Kingdom Lipscomb Full time

We are seeking a Sales and Service Coordinator to join our team at Lipscomb Cars, a multi-franchise automotive business operating in Canterbury & Maidstone.

The successful candidate will be responsible for liaising with customers for routine service, maintenance or repair through outbound call prospecting. They will also handle inbound service bookings.

The key responsibilities include:

  1. Contacting customers and prospects by telephone
  2. Taking bookings by obtaining and verifying information
  3. Maintaining database and contact call logs
  4. Providing product/service information by answering questions and offering assistance
  5. Identifying and overcoming objections
  6. Ensuring customer awareness of all products and services available
  7. Selling additional products, services and repair work as appropriate to customers' needs
  8. Promoting the business with confidence and commitment
  9. Managing targeted numbers of outbound calls to secure bookings
  10. Meeting personal/team qualitative and quantitative targets

Our Sales and Service Coordinator will have an estimated salary of £50 per hour, plus benefits. They will work on a permanent contract with afternoon shifts and a guaranteed minimum of 20-25 hours per week.

We value our employees highly and provide regular training and development opportunities. This includes manufacturer and in-house training, which enables our employees to stay up-to-date with the latest products and services.



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