Restaurant and Bar Staff Member

4 weeks ago


StratforduponAvon, Warwickshire, United Kingdom Royal Shakespeare Company Full time

Deliver Exceptional Customer Service

The Royal Shakespeare Company is seeking a skilled and enthusiastic individual to join our catering team as a Restaurant and Bar Staff member. Working in our iconic Rooftop Restaurant in Stratford-upon-Avon, you will be responsible for delivering excellent customer service to ensure guests have a memorable and enjoyable dining experience.

As a key member of our team, you will assist in the efficient running of the Rooftop Restaurant and Theatre bars, including events and private dining. You will work closely with the Catering Manager to ensure seamless service delivery.

What We Offer

  • Full training and personal development
  • Share of the TRONC
  • Complimentary theatre tickets
  • No split shifts
  • Consecutive days off as standard
  • No evening dinner service unless exclusive, private dining is required
  • Reduced working hours on Sundays

Key Responsibilities

  • Greet and welcome customers
  • Ensure orders are taken and the service style is efficient
  • Present the Rooftop Restaurant and theatre bars in a style appropriate to the service
  • Deliver excellent customer service to ensure guests have a memorable and enjoyable dining experience
  • Tailor your approach to each customer, exciting them with our latest food menu and drink offer
  • Handle all bills

We Are Looking For

  • Someone with an understanding of food and drink service
  • The ability to work quickly and cleanly under pressure
  • A friendly and outgoing approach
  • Great attention to detail
  • Good time keeping
  • A team player who thrives on delivering outstanding customer service
  • Must be of legal age to serve alcohol

This is a variable hours contract based in Stratford-upon-Avon. The Royal Shakespeare Company strives for excellence, and values integrity, inclusion, ambition, and innovation. We act with respect, show leadership, and build resilient ways of working in all our activities.



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