Clerical Officer

5 days ago


London, Greater London, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

To provide exceptional customer service to patients in our outpatient appointment function, you will contribute to the efficient and effective running of Clinical Administration Units.

">Job Overview
  • We are seeking a skilled Clerical Officer to join our team as a Contact Centre Specialist.

As a key member of our team, you will be responsible for providing a prompt and professional contact centre service to patients. You will work closely with directorate CAU teams to ensure that any issues are resolved efficiently and effectively.

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The successful candidate will have previous telephone experience and basic computer skills. They will also have GCSE Maths and English/equivalent Grade C/Functional Skills level 2 or above.

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Our Maidstone and Tunbridge Wells NHS Trust is a large acute hospital trust in the south-east of England. We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex.

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We estimate the salary for this role to be £25,000 - £30,000 per annum, depending on experience.

">Required Skills and Qualifications
  • GCSE Maths and English/equivalent Grade C/Functional Skills level 2 or above
  • Previous Telephone Experience
  • Basic computer and keyboard skills

We offer a range of benefits, including opportunities for career development and a supportive work environment.


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