Business Analyst JSS and Digital Marketing Specialist

4 weeks ago

Maidenhead, Windsor and Maidenhead, United Kingdom Techtronic Industries - Europe HQ Full time
Job Description

We are seeking a highly skilled Business Analyst to join our team at Techtronic Industries - Europe HQ. As a Business Analyst, you will play a key role in various business projects and initiatives, as well as support the management of projects and change requests submitted by our business stakeholders.

Key Responsibilities:
  • Manage the Roadmap of Change Requests: You will be responsible for managing the roadmap of change requests and initiatives in the JSS and Digital Marketing area, ensuring that all projects are aligned with the company's goals and objectives.
  • Collaborate with Cross-Functional Teams: You will work closely with our BPOs, key users, and technical teams in IT to produce clear and well-documented business requirements, process and data flow diagrams, and key user guides.
  • Define End-to-End Business Processes: You will work with relevant business stakeholders to understand and define the as-is and to-be end-to-end business processes and requirements, ensuring that all solutions are optimized and well-controlled.
  • Analyze Solution Impact: You will analyze the impact of proposed solutions across the end-to-end process, ensuring that all solutions are aligned with the company's goals and objectives.
  • Facilitate Workshops and Discussions: You will facilitate discussions in workshops, obtain business feedback, and translate feedback into business requirements for the development team.
  • Identify Technological Solutions: You will work with different technical teams in IT to identify the best technological solutions for our JSS and Milwaukee Digital Marketing teams.
  • Develop Integration and User Acceptance Test Scripts: You will develop integration and user acceptance test scripts to ensure that all business requirements are appropriately tested.
  • Coordinate User Acceptance Testing: You will coordinate and manage User Acceptance Testing (UAT) efforts with IT and our key users.

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