Customer Experience Lead

6 days ago


Mansfield, Nottinghamshire, United Kingdom SF Recruitment Full time

About the Opportunity

">

We are looking for a motivated CUSTOMER EXPERIENCE LEAD to join our team at SF Recruitment. As a Customer Experience Lead, you will play a vital role in shaping our customer service strategy and ensuring that we deliver exceptional results.

Your Key Responsibilities

  • Lead the customer service team to deliver outstanding service and ensure seamless collaboration with other departments.
  • Develop and implement strategies to drive customer satisfaction and loyalty.
  • Conduct regular performance reviews and provide coaching and guidance to team members.
  • Identify areas for improvement and implement changes to maintain high standards.
  • Work closely with the management team to align customer service goals with business objectives.
  • Foster a culture of continuous learning and development within the team.

About Our Company

SF Recruitment is a forward-thinking organization that prioritizes innovation and customer satisfaction. This role presents an excellent opportunity to grow your career and make a meaningful contribution to our team.

What We Can Offer You

  • A competitive salary range of £26,000 - £28,000 per annum, dependent on experience.
  • A comprehensive benefits package, including opportunities for professional growth and development.
  • A dynamic and supportive work environment.


  • Mansfield, Nottinghamshire, United Kingdom Dreams LTD Full time

    We are looking for a highly motivated Customer Experience Associate to join our Retail team in Mansfield. In this exciting opportunity, you will work 20 hours a week, with flexibility to commit to weekends and bank holidays.About the OpportunityAs the first point of contact for customers, you will deliver exceptional service, understanding their needs and...


  • Mansfield, Nottinghamshire, United Kingdom SF Recruitment (Nottingham) Full time

    About the RoleAs a natural leader, you will be responsible for supporting and managing our client's customer service team.This is an excellent opportunity to progress or experience a new leadership challenge in motivating fellow colleagues.


  • Mansfield, Nottinghamshire, United Kingdom Ultimate Banking Ltd Full time

    Job Title: Contract Management Support LeadEstimated Salary: £60,000 - £80,000 per annumWe require an individual to assist with the day-to-day responsibilities managing the central savings team due to ongoing IT improvements.The ideal candidate will have previous financial services experience and be able to manage stakeholders effectively.

  • Retail Team Member

    3 weeks ago


    Mansfield, Nottinghamshire, United Kingdom Next Full time

    Job DescriptionAs a Retail Team Member - Customer Experience, you will play a vital role in delivering an exceptional shopping experience for our customers. You will be responsible for offering fast and friendly service, sharing product knowledge, and maintaining a clean and organized store environment.In return for your hard work and commitment, you will...

  • Team Member

    2 weeks ago


    Mansfield, Nottinghamshire, United Kingdom Bakersbaristas Full time

    Work with Us at Bakers + BaristasWe are seeking a dedicated Team Member to join our team at Bakers + Baristas. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring that our high standards of quality, service, and cleanliness are met.About the Role:Deliver Memorable Customer Experiences: Our...


  • Mansfield, Nottinghamshire, United Kingdom Sierra Nevada Brewing Co. Full time

    Get to Know Us at Sierra Nevada Brewing Co.About Our CompanySierra Nevada is a pioneering force in American craft brewing, dedicated to innovation and a passion for the environment. Our journey began in 1980 with a hand-built brewhouse and a commitment to excellence. Today, we continue to push boundaries, from our brewery to our gift shops, where we offer an...


  • Mansfield, Nottinghamshire, United Kingdom Compass UK & Ireland Full time

    About UsWe are Compass UK & Ireland, a leading workplace catering company operating in over 700 workplaces every day. Our mission is to fuel employees with mindful, flavourful, and planet-positive catering solutions that sharpen their thinking, nourish their bodies and minds, and motivate them to perform at their best.Our Commitment:We strive to build a...


  • Mansfield, Nottinghamshire, United Kingdom PSR Solutions Full time

    **Job Title:** Tenant Experience Manager**Location:** Mansfield areaPSR Solutions is a leading social housing contractor committed to delivering exceptional services to our residents. We are seeking an experienced Tenant Experience Manager to join our team, ensuring the smooth running of projects through effective communication and relationship-building.The...

  • Store Team Lead

    2 weeks ago


    Mansfield, Nottinghamshire, United Kingdom JYSK UK Full time

    We are seeking a highly motivated and experienced Store Team Lead to join our team at JYSK UK.As a Store Team Lead, you will be responsible for leading and motivating a team of sales associates to achieve excellent customer service and sales results.The successful candidate will have experience in leading, motivating, and developing a team, preferably in...


  • Mansfield, Nottinghamshire, United Kingdom Sierra Nevada Brewing Co. Full time

    About the Role: As a Retail Sales Associate at Sierra Nevada Brewing Co., you'll play a critical role in delivering an exceptional guest experience. Your duties will include operating a computerized cash register, answering customer questions, stocking merchandise, and maintaining a thorough understanding of our products.Salary and Benefits: This role offers...


  • Mansfield, Nottinghamshire, United Kingdom TheCoalAuthority Full time

    We are excited to announce a new role at The Coal Authority, focused on leading user research activities for digital change projects.About the RoleAs a Senior User Researcher, you will be responsible for delivering user research activities that meet Central Digital and Data Office (CDDO) digital standards. This will involve working closely with teams and...


  • Mansfield, Nottinghamshire, United Kingdom Dreams LTD Full time

    Are you passionate about delivering exceptional customer experiences? We are seeking a highly motivated Sales and Customer Service Representative to join our Retail team in Mansfield. This exciting opportunity will see you working 20 hours a week, with the flexibility to commit to weekends and bank holidays.About the RoleYou will be the face of Dreams LTD,...


  • Mansfield, Nottinghamshire, United Kingdom SF Recruitment (Nottingham) Full time

    SF Recruitment (Nottingham) is seeking a seasoned professional to fill the position of Customer Service Team Leader. This 12-month fixed term role offers an exceptional opportunity to lead a team in providing outstanding customer service, motivating colleagues, and adapting to industry changes.About the JobThis is a leadership position that requires a strong...


  • Mansfield, Nottinghamshire, United Kingdom Ultimate Banking Ltd Full time

    About Ultimate Banking LtdWe are a leading mortgages and savings provider that puts customers at the heart of everything we do.Our team is responsible for managing the central savings team, providing exceptional customer experience, and championing growth and personal development.


  • Mansfield, Nottinghamshire, United Kingdom TheCoalAuthority Full time

    About The RoleAs a key member of the Customer Strategy and Services team, you will provide exceptional customer advice, information, and transactional services to various customers through multiple channels. Your primary focus will be on delivering a first-class customer experience, ensuring that our customers receive accurate and timely support for their...


  • Mansfield, Nottinghamshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are looking for a Customer Service Representative to provide outstanding customer service and support the store's operations in Mansfield, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions efficiently.Maintain the store's visual...


  • Mansfield, Nottinghamshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our clients. Key responsibilities include:Handling customer inquiries and resolving issues in a timely manner.Providing accurate product information and processing customer orders.Collaborating with internal teams to ensure seamless customer...


  • Mansfield, Nottinghamshire, United Kingdom CV-Library Full time

    Job OverviewWe are seeking a highly skilled Customer Service Assistant to join our dynamic team. As a key member of the support team, you will provide exceptional customer service via phone and email while supporting the Customer Service Manager.The ideal candidate will possess strong communication skills, be able to work well under pressure in a fast-paced...


  • Mansfield, Nottinghamshire, United Kingdom TheCoalAuthority Full time

    **About Us**TheCoalAuthority is a leading organisation in the field of digital transformation, committed to delivering innovative solutions that drive business growth.**Job Summary**We are seeking an experienced Cloud Development Lead to join our Digital team. As a key member of our DEVOPS team, you will lead a team of developers in supporting and...


  • Mansfield, Nottinghamshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to deliver excellent service and support to our customers. Key responsibilities include engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals.Key Requirements:High school diploma or equivalent.Experience in customer service or retail is...