Full Time Reception and Hospitality Expert
3 weeks ago
The Roseate Villa Bath is seeking a highly skilled and experienced Full Time Reception and Hospitality Expert to join our team.
As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience. Your primary duties will include:
- Checking guests in and out and managing their accounts.
- Responding to guest inquiries and resolving any issues that may arise during their stay.
- Working closely with the hotel's management team to ensure seamless operations.
Requirements:
- A minimum of 2 years' experience in a similar role within a 4/5* star environment.
- An excellent command of English, both spoken and written.
- Ability to work efficiently in a fast-paced environment and provide outstanding customer service.
In addition to a competitive salary of £28,000 - £35,000 per annum, we offer a range of benefits including:
- Free accommodation and meals on duty.
- Uniforms and laundry provided.
- Employee recognition awards and bonuses.
If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer service, please submit your application today.
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