Occupational Health Specialist

2 weeks ago

York, York City, United Kingdom The Portfolio Group Full time
Job Title: Occupational Health Specialist

Portfolio are proud to be exclusively representing our Client, a trusted health and wellbeing network, in their search to add an Occupational Health Specialist to their team.

The Occupational Health Specialist will provide professional medical advice to employers and employees about health and work issues, ensuring integration with business practices. To provide expert commercially focused advice with a high level of focus on service delivery and customer satisfaction.

Responsibilities:

  • Assess employee functionality and produce quality reports within allocated timeframes.
  • Provide advice and support to employers on complex matters facilitating employee rehabilitation back to work after sick leave.
  • Ensure Occupational Health service delivery and coordination of administration processes are implemented accordingly.
  • Operational efficiency of the Occupational Health function by completing full range of services: medical information calls, management referrals, Peninsula Business Services advice calls, ad hoc advice calls, Work Health Assessment questionnaire reviews, follow-up calls, report triage.
  • Assist with potential new business and Relationship Management requirements where clinical input is required.
  • Attend client meetings, accompanying Relationship Managers as required.
  • Build good working relationships to maintain an excellent reputation within the Occupational Health field.
  • Respond to client queries in a timely manner, achieving satisfactory solutions or clarifications.
  • Attend Occupational Health team meetings, participating in presentations to share current information and knowledge.
  • Demonstrate high accuracy and attention to detail in all written work and CRM system entries.
  • Adhere to ISO-approved policies and procedures to maintain quality and compliance.
  • Communicate with colleagues at all levels, demonstrating good interpersonal skills.

Essential Skills and Competencies:

  • Specialist degree or Diploma in Occupational Health.
  • Current Licence with the Nursing and Midwifery Council (NMC).
  • Practising Occupational Health work.
  • High accuracy and attention to detail.
  • Excellent written and communication skills.
  • Organise and prioritise workload to ensure timely completion, especially prior to annual leave.

Desirable Skills and Competencies:

  • Proven experience of Microsoft Office (Word, Excel, and PowerPoint) and proficient IT skills.
  • Excellent written and communication skills.
  • Proven experience in working towards KPIs and SLAs.
  • Ability to work as part of a busy team.
  • Proven experience in working with Occupational Health referrals and experience from various organisations.

Benefits:

  • Profit Share Scheme.
  • 25 Holidays + Bank Holidays (Increases with service).
  • Day off on your Birthday.
  • PerkBox Discounts.
  • Christmas Bonus after 3 years.
  • Social Events Throughout Year.
  • Contributory Pension Scheme.
  • Private Health Insurance after 5 years.

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